Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 3065
  • Last Modified:

MS RDP client disconnect on Mac 10.8.5

We have Mac running OS v 10.8.5 and they are using the MS Remote Desktop v8.0.9 to connected to a RD server running Windows 2012 Server. During remote sessions the clients are often getting 'failed to read from socket -1' and then get thrown out of the remote session.

I researched and do not see any details to resolve this matter.

Any ideas?
0
bnrtech
Asked:
bnrtech
  • 7
  • 6
1 Solution
 
strungCommented:
Dunno what is causing that, but you might try CoRD instead:  http://cord.sourceforge.net
0
 
strungCommented:
You could also try uninstalling and re-installing the MS client.
0
 
bnrtechAuthor Commented:
strung - thanks for this tip. We installed the Cord app. The Mac that we have for testing still seems to disconnect from the remote network. It no longer gives the 'failed to read from socket -1' error but we still get disconnected (while Windows clients are not getting disconnected)
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

 
bnrtechAuthor Commented:
We have also tried uninstalling and reinstalling the MS client
0
 
strungCommented:
What do the console logs say when you get disconnected?
0
 
bnrtechAuthor Commented:
I will check again, but thus far on the W2012 server there are no details being captured in the log files
0
 
strungCommented:
I meant the log files on the Mac.
0
 
bnrtechAuthor Commented:
Got it. We will check the Mac now. Interesting on the W2012 server I did find an error (but the details do not support our setup given that the W2012 is a member of Terminal Server License Servers group and is NOT a domain controller). The warning in the server log states...

The Remote Desktop license server cannot update the license attributes for user "MAC USER" in the Active Directory Domain "abc123.org". Ensure that the computer account for the license server is a member of Terminal Server License Servers group in Active Directory domain "abc123.org".
If the license server is installed on a domain controller, the Network Service account also needs to be a member of the Terminal Server License Servers group.
If the license server is installed on a domain controller, after you have added the appropriate accounts to the Terminal Server License Servers group, you must restart the Remote Desktop Licensing service to track or report the usage of RDS Per User CALs.
Win32 error code: 0x80070005
0
 
strungCommented:
Have a look to see a proposed solution for the licensing problem here:  http://mydanat.co.uk/blog/?p=59

(It does refer to an older version of the rdp client)
0
 
bnrtechAuthor Commented:
That looked interesting but it was not valid.

On the Mac when we go to  'Macintosh HD' > 'Users' > 'Shared'  there is no 'Microsoft' folder. Still poking around.
0
 
strungCommented:
Perhaps that solution is just for the older version of the RDP client.

Do the Mac logs shed any light?
0
 
bnrtechAuthor Commented:
The Mac logs do not shed any light. Nor does MS. We opened a case with them and they are not having much luck figuring it out either
0

Featured Post

Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

  • 7
  • 6
Tackle projects and never again get stuck behind a technical roadblock.
Join Now