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MS RDP client disconnect on Mac 10.8.5

Posted on 2014-10-09
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Last Modified: 2014-11-15
We have Mac running OS v 10.8.5 and they are using the MS Remote Desktop v8.0.9 to connected to a RD server running Windows 2012 Server. During remote sessions the clients are often getting 'failed to read from socket -1' and then get thrown out of the remote session.

I researched and do not see any details to resolve this matter.

Any ideas?
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Question by:bnrtech
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strung earned 500 total points
ID: 40371053
Dunno what is causing that, but you might try CoRD instead:  http://cord.sourceforge.net
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by:strung
ID: 40371067
You could also try uninstalling and re-installing the MS client.
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by:bnrtech
ID: 40371084
strung - thanks for this tip. We installed the Cord app. The Mac that we have for testing still seems to disconnect from the remote network. It no longer gives the 'failed to read from socket -1' error but we still get disconnected (while Windows clients are not getting disconnected)
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by:bnrtech
ID: 40371087
We have also tried uninstalling and reinstalling the MS client
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by:strung
ID: 40371096
What do the console logs say when you get disconnected?
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by:bnrtech
ID: 40371103
I will check again, but thus far on the W2012 server there are no details being captured in the log files
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by:strung
ID: 40371105
I meant the log files on the Mac.
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by:bnrtech
ID: 40371122
Got it. We will check the Mac now. Interesting on the W2012 server I did find an error (but the details do not support our setup given that the W2012 is a member of Terminal Server License Servers group and is NOT a domain controller). The warning in the server log states...

The Remote Desktop license server cannot update the license attributes for user "MAC USER" in the Active Directory Domain "abc123.org". Ensure that the computer account for the license server is a member of Terminal Server License Servers group in Active Directory domain "abc123.org".
If the license server is installed on a domain controller, the Network Service account also needs to be a member of the Terminal Server License Servers group.
If the license server is installed on a domain controller, after you have added the appropriate accounts to the Terminal Server License Servers group, you must restart the Remote Desktop Licensing service to track or report the usage of RDS Per User CALs.
Win32 error code: 0x80070005
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by:strung
ID: 40371205
Have a look to see a proposed solution for the licensing problem here:  http://mydanat.co.uk/blog/?p=59

(It does refer to an older version of the rdp client)
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by:strung
ID: 40371219
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by:bnrtech
ID: 40371322
That looked interesting but it was not valid.

On the Mac when we go to  'Macintosh HD' > 'Users' > 'Shared'  there is no 'Microsoft' folder. Still poking around.
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by:strung
ID: 40371332
Perhaps that solution is just for the older version of the RDP client.

Do the Mac logs shed any light?
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by:bnrtech
ID: 40386493
The Mac logs do not shed any light. Nor does MS. We opened a case with them and they are not having much luck figuring it out either
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