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Question on "iexplore count" registry entry

Posted on 2014-10-09
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Last Modified: 2014-10-17
Hi everyone,

I'm currently troubleshooting web application slowness issue that seems to be sporadic among the user base.  In comparing as "good" machine with a "bad" machine, one interesting difference I noticed was that the DWORD values for the following registry entries were consistently higher:

HKEY_CURRENT_USER Software Microsoft Windows CurrentVersion Ext Stats {"CLSID"} iexplore Count
----------------------------

So for instance, the DWORD value for count on the bad machine would be something like "1" whereas on the good machine, it would be "5".  

This is consistent for all of the CLSIDs.  Could there be anything to this / could someone explain what the count entry is?  Closest thing I could find were some references to it being related to activex.  The machines are also running IE9 BTW.

Thanks in advance
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Question by:blinkme323
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4 Comments
 
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Expert Comment

by:joinaunion
ID: 40371503
Can you define "web application slowness"?
Is this related to downloads?
If it is downloads maybe this is your solution.
http://support2.microsoft.com/kb/282402
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Author Comment

by:blinkme323
ID: 40371530
Slowness in a proprietary web based application running on a user workstation via IE.  The hosted app side looks ok, so the issue would appear to be localized to the workstation level.  The one difference i can readily see is in those reg values, so I was curious as to what they were.
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Accepted Solution

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joinaunion earned 500 total points
ID: 40371571
This is a good read. I know it's for ie8 but still interesting.

I'll dig further for more info on ie9 but my gut tells me there won't be much difference.
http://msdn.microsoft.com/en-us/library/dd433050%28v=vs.85%29.aspx
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Author Comment

by:blinkme323
ID: 40386670
Ended up being an issue with a problematic security patch in IE9.  We backed that off and all is good.

Thanks
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