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Office home and business 2013 can't locate account with key

Posted on 2014-10-09
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Last Modified: 2014-12-30
I purchased a key of home and business 2013. I don't remember the email address i associated it with. How can I found out the account that the serial belongs to?
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Question by:IT_Fanatic
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bas2754 earned 500 total points
ID: 40371956
If you are lucky you can try calling Microsoft support, however as a reseller who has worked with numerous customers with similar problems, if you lose the account it is tied to, you may have to repurchase.  Once a key is tied to a Microsoft account it is permanent.   On top of that you can only register 10 licenses per Microsoft Account.  MS really is pushing users towards Volume Licensing or Office 365.
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