Solved

turn off hp printer assistant auto-run on print

Posted on 2014-10-09
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Last Modified: 2014-10-15
I just installed a HP B210 wireless printer and during setup mistakenly clicked the option to run the Printer Assistant to show ink levels whenever I print. I don't want that. I just want it to print. I've searched all over the device properties and can't seem to find where to turn this option off. How do I do this?
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Question by:jmarkfoley
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4 Comments
 
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by:nobus
nobus earned 250 total points
ID: 40372336
you can uninstall the hp printer assistant from add / remove programs in control panel

if that is not possible - do a system restore to a date it was ok
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by:Spike99
Spike99 earned 250 total points
ID: 40372960
Usually things like that have a settings or tools menu where you un-check the option to run at start up.
If you open up the Printer Assistant, do you see a settings or tools menu?
If you can right-click the icon it puts on the taskbar next to the clock, can you into settings from that?

Although, I couldn't find anything for the printing assistant online, this page shows how to disable the option to run the HP Support Assistant at startup.  The dialog for the Printing Assistant is probably similar:
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/HP-Support-Assistant-how-do-I-disable-on-start-up-remove/td-p/2464017
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by:
jmarkfoley earned 0 total points
ID: 40374467
nobus: I don't want to uninstall the whole thing, just have it not launch whenever I print.

Alicia White: This Printer Assistant doesn't have that "settings" link.

HOWEVER - the printer assistant stopped popping up when I print! Don't know why -- didn't change anything. I guess I'll close this out for now and if see if the problem comes back.

Thanks for your participation.
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Author Closing Comment

by:jmarkfoley
ID: 40381715
The problem went away
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