In our system we have a combination of Outlook 2007 and 2013, both using Microsoft Exchange 2010. Users who are using Outlook 2007 are sending emails with hyperlinks to Outlook Public folders, and those who have 2013 are not managing to open these links. But we have a user who is using Outlook 2013 and managed to open the email sent from the 2007 Outlook Public folder hyperlink.
We tried to identify what are the differences (settings) from the other 2013 users. We checked Windows Updates, Outlook settings etc...
Can you please provide us with guidelines or settings that we need to check in order to have Outlook Public folder hyperlinks sent from Outlook 2007 to work with Outlook 2013?