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Exchange 2007 - Strange problems after outage of storage

Posted on 2014-10-10
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Last Modified: 2014-12-13
Hello Experts ,


After an iSCSI switch outage we lost connection into our storage system and also our Exchange SCC infrastructure lost his mailbox storage. We finish with the restoration of the services and the volumes and clients have connectivity problems ,

Although mail flow works without problems and outlook is connected without problem  , clients complaint about connectivity issues when they are doing common things like browsing GAL , trying to send appointment to someone else , etc .The error they take is " the connection to the microsoft exchange is unaavailable. Outlook must be online or connected to complete this action " 

Also i cannot longer setup in outlook new users.


Thanks
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Question by:Anestis Psomas
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Gareth Gudger earned 2000 total points
ID: 40373820
Are you seeing any errors in the Event Logs?

Are all Exchange Services started?

We finish with the restoration of the services and the volumes and clients have connectivity problems ,

Can you give me a high level overview of what you did here? For example, did you just reconnect storage? Or did you have to perform any kind of recovery? Such as, reverting to an older snap of the volume.

Any problems if a user tries some of this things in Outlook Web App?

With Outlook open, hold CTRL and right click on the Outlook icon in the systray. From the menu select Test Email Autoconfiguration. Click Test. Can you post the results here?
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