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unable to create central management store in Lync 2013

Posted on 2014-10-10
2
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Last Modified: 2014-10-13
Hi,

we have a single server in the office and installing Lync 2013 on a Windows 2008 R2 Server.
The installation and pre=prep work has been successful althoigh at a stumbling block when it wants to create the Central management store.

The error is

 Found "RTCUniversalServerAdmins": True   10/10/2014 17:18:12    
 +    Found "RTCUniversalConfigReplicator": True   10/10/2014 17:18:12    
 +    Found "RTCUniversalReadOnlyAdmins": True   10/10/2014 17:18:12    
 +    TaskFailed: Task execution failed.   10/10/2014 17:19:03   Error
 +    Error: Failed to connect to server lyncsvr.jcomms.local\rtc.
? Details
+ Type: ConnectionFailureException
+ ? Stack Trace
    +   at Microsoft.SqlServer.Management.Common.ConnectionManager.Connect()
at Microsoft.SqlServer.Management.Common.ConnectionManager.get_DatabaseEngineType()
at Microsoft.SqlServer.Management.Smo.Server.GetExecutionManager()
at Microsoft.SqlServer.Management.Smo.SqlSmoObject.get_ServerVersion()
at Microsoft.SqlServer.Management.Smo.Server.GetPropertyMetadataProvider()
at Microsoft.SqlServer.Management.Smo.Server.get_VersionMajor()
at Microsoft.Rtc.Common.Data.DbSetupBase.GetServerInfo(Boolean retry)
at Microsoft.Rtc.Common.Data.DbSetupBase.ConnectSqlServer()
at Microsoft.Rtc.Common.Data.DbSetupBase.Initialize(Dictionary`2 parameters)
at Microsoft.Rtc.Common.Data.DbSetupBase..ctor(Dictionary`2 parameters, Action`2 log)
 
+ ? Additional Details
    +   Error: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 28 - Server doesn't support requested protocol)
? Details
+ Type: SqlException
+ ? Stack Trace
    +   at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.Connect(ServerInfo serverInfo, SqlInternalConnectionTds connHandler, Boolean ignoreSniOpenTimeout, Int64 timerExpire, Boolean encrypt, Boolean trustServerCert, Boolean integratedSecurity, Boolean withFailover)
at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean ignoreSniOpenTimeout, TimeoutTimer timeout, Boolean withFailover)
at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString connectionOptions, SqlCredential credential, TimeoutTimer timeout)
at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(TimeoutTimer timeout, SqlConnectionString connectionOptions, SqlCredential credential, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance)
at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData)
at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)
at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)
at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)
at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)
at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)
at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)
at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)
at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)
at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)
at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)
at System.Data.SqlClient.SqlConnection.Open()
at Microsoft.SqlServer.Management.Common.ConnectionManager.InternalConnect(WindowsIdentity impersonatedIdentity)
at Microsoft.SqlServer.Management.Common.ConnectionManager.Connect()
 
 
 
 
 
   10/10/2014 17:19:03   Error
 +    TaskFailed: An error occurred while creating or updating the database for feature CentralMgmtStore. For details, see the log file 'C:\Users\Administrator\AppData\Local\Temp\DbExists-CentralMgmtStore-lyncsvr.jcomms.local_rtc-[2014_10_10][17_18_12].log'   10/10/2014 17:19:03    
 +    TaskFailedResolution: Consult exception information and previous errors for more information on how to resolve this error.   10/10/2014 17:19:03    
 +    Error: An error occurred: "Microsoft.SqlServer.Management.Common.ConnectionFailureException" "Failed to connect to server lyncsvr.jcomms.local\rtc."   10/10/2014 17:19:03   Error


Everything seems to be working ok, but can't seem to get past this point
Thanks
0
Comment
Question by:teknite
  • 2
2 Comments
 

Accepted Solution

by:
teknite earned 0 total points
ID: 40377677
i added the tcpip protocol in sql config management, rebooted and the store was created,
Thanks
0
 

Author Closing Comment

by:teknite
ID: 40377678
Identified a protocol wasn't enabled by default. resolved own problem.
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