Solved

needing direct online live chat link for AT&T Uverse

Posted on 2014-10-10
6
1,814 Views
Last Modified: 2016-10-09
Hello and Good Afternoon Everyone,

            I am needing a direct online live chat link for AT&T Uverse.  Any feedback given in response to this request will be deeply appreciated.

            Thank you

            George
0
Comment
Question by:GMartin
6 Comments
 
LVL 83

Accepted Solution

by:
Dave Baldwin earned 500 total points
ID: 40373911
Here's their support page:  http://www.att.com/esupport/   I don't see anything about Live Chat on that page.  For tech support, I've always had good luck calling them up.
0
 

Author Comment

by:GMartin
ID: 40385863
Hello and Good Evening

             Thank you for the link given in response to my question.  While the link certainly helps to address this question, I would like to add a couple of things as an attempt to provide full closure of this question.  The two direct methods of communicating one on one with a customer or technical support specialist of AT&T which I found are as follows:  The first one is by dialing 1-800-288-2020.  While this toll free number does originally take the customer through an automated menu system, it does get around to giving an option to speak directly with an AT&T agent.  The second option is of course the live chat.  I was able to access this option by logging into my AT&T account and typing a keyword in like technical support and clicking search.  Once the page loaded, then, I saw an option of Live Chat.  In order to see this option though one must be a customer of AT&T with a current account.  

             In closing, many thanks once again for the link.  I hope the additional information provided will help others in the future who might need to directly contact an agent or representative of AT&T.

            George
0
 
LVL 83

Expert Comment

by:Dave Baldwin
ID: 40386013
You're welcome.  I'm not an AT&T customer so I couldn't see that 'chat' link.
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 

Expert Comment

by:Manuel Roy
ID: 41793191
Hello my alarm system down can u guys tell me y
0
 

Expert Comment

by:Tunisha Bell
ID: 41835903
Need help retrieving my diverse account email n password
0
 

Expert Comment

by:Tunisha Bell
ID: 41835906
I meant my uverse
0

Featured Post

3 Use Cases for Connected Systems

Our Dev teams are like yours. They’re continually cranking out code for new features/bugs fixes, testing, deploying, testing some more, responding to production monitoring events and more. It’s complex. So, we thought you’d like to see what’s working for us.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

One of the biggest challenges facing freelancers is balancing multiple projects and deadlines. Organizational skills and time management are key to keeping up with projects and staying on track. Luckily, we’ve curated seven tools to help you focus o…
This story has been written with permission from the scammed victim, a valued client of mine – identity protected by request.
The Bounty Board allows you to request an article or video on any technical topic, or fulfill a bounty request to earn points. Watch this video to learn how to use the Bounty Board to get the content you want, earn points, and browse submitted bount…
Where to go on the main page to find the job listings. How to apply to a job that you are interested in from the list that is featured on our Careers page.

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question