Solved

How do I get rid of error message on DS3524 controller stating I have insufficient cache capacity

Posted on 2014-10-10
3
717 Views
Last Modified: 2014-10-27
While using a 1746-A4D I'm getting an error message in the Recovery Guru stating that I have insufficient cache backup device capacity. The message occured after I changed the cache in each controller from a 2GB dimm to a 1GB dimm. After getting the cache error I also tried upgrading the firmware to 07.86.46 and as a last resort - I tried clearing the controllers configuration using the sysWipeAllConfigData command through the serial port. Any other suggestions or things I can try would be greatly appreciated.

Thanks,
stan
0
Comment
Question by:stantheman62
3 Comments
 
LVL 25

Expert Comment

by:Dr. Klahn
ID: 40374088
Reinstall the 2 GB DIMM (or larger) and the problem will go away.  The controller thinks that 1 GB is not enough.
0
 

Author Comment

by:stantheman62
ID: 40375782
Can you please give more detail as to how I should reinstall the Dimm. Should I disconnect the battery and then pull the Dimm? Wait a period of time - and then reinstall the dimm?

Or is there a CLI command I can use to reinstall?

I'm a newbie when it comes to these DS3524 controllers. I have a lot to learn. Appreciate your help.
Thanks,
stan
0
 
LVL 55

Accepted Solution

by:
andyalder earned 500 total points
ID: 40377040
It should work with either 1GB or 2GB cache DIMMs but it looks like there is a firmware bug - http://rogerluethy.wordpress.com/2012/07/09/firmware-upgrade-to-7-83-18-00-may-cause-insufficient-cache-backup-device-error-and-cache-may-become-disabled-ibm-system-storage-ds3512-ds3524-2/ . Unfortunately though the link to download requires maintenance contract with IBM before it will let you have the file.
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Cluster shared disk available check - failed 2 70
Windows 2008 Server C Drive too full 25 72
HYPERV CLUSTER - AFFORDABLE STORAGE 3 38
Google photos for iphone 6 31
This article is an update and follow-up of my previous article:   Storage 101: common concepts in the IT enterprise storage This time, I expand on more frequently used storage concepts.
Each year, investment in cloud platforms grows more than 20% (https://www.immun.io/hubfs/Immunio_2016/Content/Marketing/Cloud-Security-Report-2016.pdf?submissionGuid=a8d80a00-6fee-4b85-81db-a4e28f681762) as an increasing number of companies begin to…
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question