USB device has malfunctioned

Have a customer that has a Win 7 pc.  He started having issues with a USB printer which ultimately led to the dreaded "your USB device has malfunctioned" error.  I've tried all the answers i could find such as system restore, a different USB cable, altering Registry settings, turning the pc off and unplugging the power supply and waiting, etc.  Nothing has resolved it. It appears to be happening for any USB device except a keyboard and mouse. They are fine.  I have also tried plugging into both the rear and front USB ports with the same outcome. Need help.
071171Asked:
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071171Author Commented:
I also tried updating the BIOS and the chipset drivers to no avail.
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RizzleCommented:
Is the issue effecting all the USB ports on the client?
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071171Author Commented:
Yes, all USB ports.
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RizzleCommented:
Have you tried going into Device manager and then uninstalling the USB drivers? -
https://www.wiknix.com/usb-device-not-recognized/
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nobusCommented:
>>   It appears to be happening for any USB device   <<  you can test these on another PC
i would start by updating all the drivers
what PC model is this??
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Adam LeinssServer SpecialistCommented:
Try replacing the USB cable and I am serious.
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