Solved

Why can't I see HDDs connected to my IBMServRAID M5014 controller?

Posted on 2014-10-10
4
450 Views
Last Modified: 2014-10-11
I purchased an IBM ServRAID M5014 controller card and am trying to connect it to 8 drives via two SFF-8087 breakout cables. All drives have power and good SATA cable connections. This RAID controller card, from what I have read, is identical to the LSI MegaRAID 9260-8i card. The drives I am using are  1 TBWD 1003FBYX Enterprise class drives that were pulled from a working system, so I feel confident that the drives are good.

So all cables attached, I can feel motion inside the drives, latest Windows 2008 drivers have been installed. Card is shown in Device Manager and I can get into the RAID utility on pre-boot when I start my computer. I can also get into the card's software via the MegaRAID Storage Manager application. I can browse through the software and see that the card is online and functioning.

However, the card does not see any of the 8 drives that I have attached to it. As I mentioned, I can feel heat from the drives and can feel the spinning motion, so I know the drives are powered on. I have downloaded and attempted to install the latest firmware from both the LSI and IBM websites, but when I try to update the firware, it tells me that it is not the correct version.

I can't seem to figure out why the card cannot see the drives.

Any suggestions?

Thanks in advance.
0
Comment
Question by:symbioninc
  • 2
  • 2
4 Comments
 
LVL 88

Expert Comment

by:rindi
ID: 40374524
Branded RAID controllers often will only recognize disks that are also branded for that company, and that have the approved (IBM) firmware on them. The Link below shows you which IBM branded disks are supported:

http://www.redbooks.ibm.com/abstracts/tips0738.html
0
 

Author Comment

by:symbioninc
ID: 40374815
Thank you for your response. I was beginning to wonder that same thing.

Is anyone aware of if it is possible to bypass this function in order to allow non-IBM disks to work with this controller?
0
 
LVL 88

Accepted Solution

by:
rindi earned 500 total points
ID: 40374823
I don't think so. Not without risking bricking the controller (it may be possible to replace the IBM firmware with a generic version, but that could break it, and it may be hard to get the correct firmware).
0
 

Author Comment

by:symbioninc
ID: 40374837
Thank you. Bummer.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Learn about cloud computing and its benefits for small business owners.
A clone is a duplicate copy. Sheep have been cloned and maybe someday even people will be cloned, but disk cloning (performed by the hard drive cloning software) is a vital tool used to manage and protect data. Let’s look at what hard drive cloning …
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question