Solved

Parrot integration with microsoft dynamics crm 2013

Posted on 2014-10-11
8
340 Views
Last Modified: 2014-12-04
I installed Parrot by webfortis on Microsoft dynamics crm 2013 and it installed fine but does not give me the option to add users to it or accounts, there is no menu.
0
Comment
Question by:foxhelp
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3
8 Comments
 
LVL 19

Expert Comment

by:Rikin Shah
ID: 40376344
Hi,

Can you check with Settings area for Parrot Link?
0
 
LVL 19

Expert Comment

by:Rikin Shah
ID: 40376348
If there is no Link; I would suggest going into customization and check if there is any Entity it installed and if there are any areas to be shown is selected or not.

Also, if there are no entities available, try Visual Ribbon Editor to check with Ribbon if the Parrot Link is kept Visible or not?
http://crmvisualribbonedit.codeplex.com
0
 

Author Comment

by:foxhelp
ID: 40377315
I went into customization and there is an entity for Parrot there but I cannot modify it.  I see it in the ribbon under workspace but it does not let me put in accounts or link to facebook, twitter, etc.
0
Revamp Your Training Process

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action.

 
LVL 19

Accepted Solution

by:
Rikin Shah earned 500 total points
ID: 40379169
Hi,

I see many complaints on MSDN forums about Parrot and none of them are resolved yet.

I see this as more of a Parrot software developer's issue and nothing specific to customization. We cannot do anything to resolve this as there must be a Managed Solution installed. And we do not know what to do in this kind of situation.

Better would be you ask/call the developer/organization/support only.
0
 

Author Comment

by:foxhelp
ID: 40380372
Are you saying to call Webfortis or Microsoft?
0
 
LVL 19

Expert Comment

by:Rikin Shah
ID: 40380645
Webfortis
0
 

Author Comment

by:foxhelp
ID: 40380728
OK, have tried a few times but no success.
0
 
LVL 19

Expert Comment

by:Rikin Shah
ID: 40381500
Btw, what Internet Explorer version you're using? Try checking with another browsers also if Parrot supports it.

Also try the same URL in IE with Compatibility mode on for CRM and check.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

On Sep 22nd 2014 Microsoft released Update Rollup 1 for Microsoft Dynamics CRM 2013 Service Pack 1 and back in July Update Rollup 3 was released.  So we now have:   Update Rollup 1Update Rollup 2Update Rollup 3Service Pack 1Update Rollup 1 for S…
Having trouble getting your hands on Dynamics 365 Field Service or Project Service trial? Worry No More!!!
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question