Parrot integration with microsoft dynamics crm 2013

I installed Parrot by webfortis on Microsoft dynamics crm 2013 and it installed fine but does not give me the option to add users to it or accounts, there is no menu.
foxhelpAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Rikin ShahMicrosoft Dynamics CRM ConsultantCommented:
Hi,

Can you check with Settings area for Parrot Link?
0
Rikin ShahMicrosoft Dynamics CRM ConsultantCommented:
If there is no Link; I would suggest going into customization and check if there is any Entity it installed and if there are any areas to be shown is selected or not.

Also, if there are no entities available, try Visual Ribbon Editor to check with Ribbon if the Parrot Link is kept Visible or not?
http://crmvisualribbonedit.codeplex.com
0
foxhelpAuthor Commented:
I went into customization and there is an entity for Parrot there but I cannot modify it.  I see it in the ribbon under workspace but it does not let me put in accounts or link to facebook, twitter, etc.
0
Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

Rikin ShahMicrosoft Dynamics CRM ConsultantCommented:
Hi,

I see many complaints on MSDN forums about Parrot and none of them are resolved yet.

I see this as more of a Parrot software developer's issue and nothing specific to customization. We cannot do anything to resolve this as there must be a Managed Solution installed. And we do not know what to do in this kind of situation.

Better would be you ask/call the developer/organization/support only.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
foxhelpAuthor Commented:
Are you saying to call Webfortis or Microsoft?
0
Rikin ShahMicrosoft Dynamics CRM ConsultantCommented:
Webfortis
0
foxhelpAuthor Commented:
OK, have tried a few times but no success.
0
Rikin ShahMicrosoft Dynamics CRM ConsultantCommented:
Btw, what Internet Explorer version you're using? Try checking with another browsers also if Parrot supports it.

Also try the same URL in IE with Compatibility mode on for CRM and check.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Dynamics

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.