Solved

Outlook 2013 Address books (contact folders) Missing.

Posted on 2014-10-12
2
2,820 Views
Last Modified: 2014-10-13
Hi there, I have a customer who has office 365 with outlook.

They had 4 email accounts. 1 exchange, 2 pop and 1 imap.

In the contacts list, there are 2 folders showing - one for one of the pop accounts and 1 for the exchange account.

The customer wants to have an address book (contacts folder) for each account. I have tried adding a new PSt file just to see of that shows another contacts folder as would have happened in outlook 2010 but nothing showed.

Any Ideas?
0
Comment
Question by:MXDEWD
2 Comments
 
LVL 10

Accepted Solution

by:
Clark Kent earned 500 total points
ID: 40376724
Hi PDVSA,

Follow given path and add the Outlook Address Book Service for the remaining account:

File >> Account Settings >> Account Settings >> Address Books

If it is already configured, then mark your contacts folder as an Outlook Address Book. Otherwise,  add the new one.

Take more help from the given source:  http://www.howto-outlook.com/faq/contactsinaddressbook.htm

Note: Improve community discussions by marking the answers helpful otherwise respond back for further help.

Thanks
Clark Kent
0
 
LVL 1

Author Comment

by:MXDEWD
ID: 40379026
Thanks Kent - this is what I needed to know.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
Adoption of Microsoft’s Enterprise Mobility and Security solution and Office 365 will re-order the File Sync and Share market Microsoft has stated that its Enterprise Mobility + Security (EMS) is the fastest growing product in the history of the …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question