Solved

MS Outlook frequently asking for user credentail during auto receiving/sending emails

Posted on 2014-10-13
2
271 Views
Last Modified: 2014-10-13
Dear experts,

I've encountered error when setting up MS Outlook (2003 and 2007). I've configured a POP3 email in MS Outlook. I've tested the settings such as user credentials, username and password, pop3, smtp configuration and even the ports.

I was able to receive/send email without issues for couple days. Somehow during the process of receiving emails, I got a pop up screen that asks for my user credential. I retyped the username and password along with the check box. It went away. After away when the outlook receive/send emails again, the pop up screen that asks for user credential pops up again.

I am wondering if there is a solution to resolve it permanently?  Thanks
0
Comment
Question by:Kinderly Wade
2 Comments
 
LVL 1

Accepted Solution

by:
Jan B. Michanek earned 250 total points
ID: 40376670
Hi,
Sometimes the Outlook profile behaves quite weird. The easiest way of handling this is to scrap that profile. Bear in mind that the profile has nothing to do with the .PST-file which contain all your e-mails etc.
Basically you create a new profile which will utilize the same .PST-file as before.
I would try this firstly since many weird Outlook behavior have been solved that way! The reason for them becomes much an "academic" issue rather than "productive" one  in which one can loose oneself for ages... Unless someone has the clear and precise answer for this issue of yours, as long as you provide the right credentials of course, I would try this!

Regards
JBM
0
 
LVL 13

Assisted Solution

by:akb
akb earned 250 total points
ID: 40376850
It may be that you are checking for email too frequently and the mail server is rejecting the request.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
The viewer will learn how to  create a slide that will launch other presentations in Microsoft PowerPoint. In the finished slide, each item launches a new PowerPoint presentation and when each is finished it automatically comes back to this slide: …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now