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bootmgr IS MISSING

Posted on 2014-10-13
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Last Modified: 2016-11-23
dear
i have laptop dell inspiron 15 r , suddenly after restart my machine it gives me message (BOOTMGR is missing) i have tried to repair using WIndows 7 DVD but it not works
please help
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Question by:Alkannetworks
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Expert Comment

by:Rizzle
ID: 40376801
Hi,

The best way to resolve this would be boot from the windows 7 CD, select the command prompt option once successfully booted into Windows RE and then type bootrec /rebuildbcd

Help link here:

http://support.microsoft.com/kb/2622803
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Author Comment

by:Alkannetworks
ID: 40376879
unfortunately not solve the problem
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Expert Comment

by:Thomas Grassi
ID: 40376889
I found this that might help

I see you tried two of the options already

But double check the options maybe you missed a step.

http://support.microsoft.com/kb/2622803
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LVL 13

Expert Comment

by:Rizzle
ID: 40376891
Your OS is definitely Windows 7 correct?

Can you confirm you definitely used Bootrec /rebuildbcd and then typed in Y

Boot into the Windows 7 CD again then go to the Command Prompt and type Bootrec /Fixboot

Also check the boot sequence in the BIOS to ensure your definitely booting from the Hard Drive.

It could even be a hard drive fault causing this. Could you re seat the IDE/SATA cable going from your motherboard to your Hard Drive? Maybe even try a new cable with a different connector on the motherboard.
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Author Comment

by:Alkannetworks
ID: 40376899
dear i follow all the steps but it cant identify the windows folder other wise when i reun CMD command and choose yes it give me a message that ( the system cant find the path specified )
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Expert Comment

by:Rizzle
ID: 40376900
Then follow my advise about reseating cables and trying different ones as Windows RE doesn't seem to be seeing the drive.
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Expert Comment

by:Thomas Grassi
ID: 40376910
When you boot the Dell press "F2" right away to get to the system bios.

See if your drive is detected.

If you do not see the drive then your drive has failed.

If the laptop took a hit or was dropped maybe the cable became disconnected or loose. As Roshan above said reseat the cables.

I believe you have a failed hard drive at this point time to replace.
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Author Comment

by:Alkannetworks
ID: 40376922
Dear thanks i believe that my HDD is corrupted as even when i am trying install windows the just seen space is only 100 GB and my HD IS 500 GB
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Expert Comment

by:Rizzle
ID: 40376959
Have you tried what I stated in my above comments?
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Author Comment

by:Alkannetworks
ID: 40376991
yes dear, but when i have tried to install wondows 8 the HDD is show with all missing drivers and i can format all  my HDD and install new Windows 7 , strange thing
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Accepted Solution

by:
Rizzle earned 500 total points
ID: 40377076
I think there is a genuine fault with the HDD. I would advise getting it replaced or like I suggested above try changing the SATA/IDE cable with a new port on the motherboard.
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Expert Comment

by:rindi
ID: 40377531
Run the Disk manufacturer's diagnostic utility. It will tell you whether it is bad or not. If it is bad, replace it,.
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Expert Comment

by:nobus
ID: 40379259
you can also try HDDRegenerator : http://www.dposoft.net/hdd.html      
it recovered many drives for me
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Author Closing Comment

by:Alkannetworks
ID: 40407819
thanks
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