Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Outlook 2013 Favorites disappear from People section of To-Do Bar

Posted on 2014-10-13
3
2,024 Views
Last Modified: 2015-02-16
We use the People section on the To-Do Bar in Outlook 2013 to quickly view status & communicate without switching to Lync.  I have a problem with certain contacts disappearing from this list every time they are added (by using the Search People box then right-clicking and selecting Add to Favorites) .  It doesn't need a restart or anything for them to disappear--they are gone later in the day.  Some contacts never get deleted.  I've tried adding/re-adding the problem contacts to Outlook & cleaning up duplicates, etc. but have not been able to pinpoint the cause of this issue.  I haven't found anything that separates the contacts that stick with those that get dropped.  These contacts are local domain members also using Lync 2013, Outlook 2013, and Exchange 2013 (which is in a separate resource forest).
0
Comment
Question by:rdyaz
  • 2
3 Comments
 
LVL 26

Expert Comment

by:ProfessorJimJam
ID: 40386323
0
 

Author Comment

by:rdyaz
ID: 40392656
That isn't my issue.  I'm talking about the People section of the To-Do bar.  The section itself doesn't disappear but some of the users do every time I add them.  Some always remain visible.
0
 

Accepted Solution

by:
rdyaz earned 0 total points
ID: 40604149
The issue seemed to be multiple conflicting "IM" address fields in Outlook contacts  (including Suggested contacts).  I deleted any related Outlook contacts (including suggested), that existed for the affected users.  After deleting them I re-added them to the People section of the To-Do Bar in Outlook and they haven't disappeared again.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Read this checklist to learn more about the 15 things you should never include in an email signature.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question