Solved

Problem with MS Exchange changing attached file to .dat files

Posted on 2014-10-13
3
93 Views
Last Modified: 2014-10-20
I know this is not an easy problem, but I would appreciate any help to solve it.

At the church I work at some of the congregation is having problems opening attached files that are send out by email.  They are receiving them as .dat files instead of Word, PDF, etc., files.  It seems to be those that do not use Outlook as their mail clients mainly, but since more and more of our members do not use Outlook but tablets, phones, and iMacs I need to solve this is possible.  I have not had this problem myself on any of my devices, I use a iPhone and iPad to read my mail when away from the office or home.  

We use MS SBS 2011 as the operating system on the server.
We use MS Exchange 2010 for our mail server software.

Any ideas would be welcome.
0
Comment
Question by:Bill2802
  • 2
3 Comments
 
LVL 62

Accepted Solution

by:
gheist earned 500 total points
ID: 40378230
You need to disable rich text for all outgoing connectors and for all mailboxes. then .dat (aka TNEF) conversions will stop/
0
 

Author Closing Comment

by:Bill2802
ID: 40393071
This is not exactly what is happening, but it encapsulating with HTML formatted email.  But only seems to be happening in Apple mail on an iMac, so I am thinking that it is something to do with the iMac settings.
0
 
LVL 62

Expert Comment

by:gheist
ID: 40393150
TNEF was sometimes called "Exchange Rich Text"
Maybe there is a setting to use  htm instead (MIME mail format)
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As tax season makes its return, so does the increase in cyber crime and tax refund phishing that comes with it
As cyber crime continues to grow in both numbers and sophistication, a troubling trend of optimization has emerged over the last year.
This Micro Tutorial will demonstrate the easy use of Gmail embedding images in your email so the recipient of your email can view them in context.
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question