Solved

Windows 8.1 ultrabook has issues connecting to file shares on domain

Posted on 2014-10-13
7
101 Views
Last Modified: 2015-06-27
We have a windows 2008 R2 server and mostly windows 7 professional desktops.These desktops are a mix of wired and wireless, and most also use a VPN connection out of the office through a sonicwall to access the file shares. These systems for the most part are problem free.

We have 2 Lenovo Yoga ultrabooks with Windows 8.1. They are always wirelessly connected. They both use VPN as well to connect to the same drives as the windows 7 machines when on job sites. Yoga 1 - when in the office, the user is prompted for credentials when she tries to access the shares the first time. She puts in u/p and can then see them.  Although it looks like Yoga 1 is on the domain - it is in the active directory, it is joined - I tried to rejoin it and I received an error of unknown computer. I didn't go domain to workgroup back to domain - I just went far enough in the prompts to see if it would recognize the computer and no go.  So that's problem one and am interested if there are 8.1 issues with 2008 r2. the other yoga has some if not all the same issues but I never really hear about them.

problem 2 - And now neither Yoga can access the shared drives through the VPN. They get "An error occurred while reconnecting <drive letter> to <Share path>. Microsoft Windows network  the network path was not found. The connection has not been restored. "The VPN appears to connect. A network engineer wrote a small script to access the drives for all the users since they couldn't connect to the drives when they brought up the VPN. I don't know if that is causing an issue now or not. I haven't hear any of the win7 having any issues with the VPN or shares.  

Script (< > substitutes for data):
@echo off
ping rm-s001 -n 15
net use z: \\<rserver>\principals /user:<username> <Password>
net use z: /delete

I'd like to get the first problem first. then move to second.
0
Comment
Question by:jfmclaughl
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 95

Expert Comment

by:John Hurst
ID: 40378438
Those Lenovo Yoga models say they are Windows 8.1 with no qualifier. That means they are Windows 8.1 HOME and not Pro. That is probably the reason for the issue. Can you please check if the machines are HOME or Pro?
0
 
LVL 54

Expert Comment

by:McKnife
ID: 40378649
If it was domain joined, it cannot be "home". Even if it were "home", share access is possible, no matter what edition. So editions are out of this problem.

Please quote the error message when trying to join it "unknown computer" is not the error.
"I just went far enough in the prompts to see if it would recognize the computer and no go" - the DC is not "recognizing" anyone. The client asks the DC to affiliate to the domain. The DC simply says "ok, we'll do this if you can provide correct domain user credentials"
"am interested if there are 8.1 issues with 2008 r2" - no issues.
0
 

Author Comment

by:jfmclaughl
ID: 40381329
It's definitely pro. I'll post the exact error if that helps.
0
DevOps Toolchain Recommendations

Read this Gartner Research Note and discover how your IT organization can automate and optimize DevOps processes using a toolchain architecture.

 
LVL 54

Expert Comment

by:McKnife
ID: 40381535
Yes, please.
0
 

Accepted Solution

by:
jfmclaughl earned 0 total points
ID: 40411652
I rejoined the windows 8 machine to the domain (took it off, put it on) and that seemed to do the trick. I'll close  this now.
0
 
LVL 35

Expert Comment

by:Seth Simmons
ID: 40854440
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Detailed instructions on how to install an Access add-in in recent versions of Office and Windows (with screen shots)
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question