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Email rejected

Posted on 2014-10-13
Medium Priority
Last Modified: 2014-10-20
I am running exchange 2013, and a user is complaining that he's not receiving email from a yahoo account.
Here's the error message.  Any idea's why this is happening?

From: "L. Lyon" <videoxxx@yahoo.com>
Subject: Re: Fwd: LoP PR Draft 1
Date: October 13, 2014 at 3:41:11 PM PDT
To: Anthxxx  <alesxxx@mac.com>
Reply-To: "L. Lyon" <videoxxxx@yahoo.com>

Sorry, we were unable to deliver your message to the following address.

Remote host said:
550 Administrative prohibition

--- Below this line is a copy of the message.

Received: from [] by nm13.bullet.mail.bf1.yahoo.com with NNFMP; 13 Oct 2014 21:19:38 -0000
Received: from [] by tm20.bullet.mail.bf1.yahoo.com with NNFMP; 13 Oct 2014 21:19:38 -0000
Received: from [] by omp1010.mail.bf1.yahoo.com with NNFMP; 13 Oct 2014 21:19:38 -0000
X-Yahoo-Newman-Property: ymail-3
X-Yahoo-Newman-Id: 679771.40855.bm@omp1010.mail.bf1.yahoo.com
Received: (qmail 74759 invoked by uid 60001); 13 Oct 2014 21:19:38 -0000
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.com; s=s1024; t=1413235178; bh=d3cjIycNh4HvqPW0YkRfitEQmphVceQKY77AJ9oFlH0=; h=References:Message-ID:Date:From:Reply-To:Subject:To:In-Reply-To:MIME-Version:Content-Type; b=kE8R5fiDTUlGSgEAgNAL7uzM/Xdq9nEX6MVvqiGbwLjmy5t+8+ylq7MpqsAo3e7KMPCkk4fmdxRk6XqWpxNZqYqgI8Y0qa27COymbl0HGdAgtQRxqSC5flrTrHyzxOgntJhCJmCNgwr+9M6PX/qBNNlyywLQLBIaUlfbIBL65wk=
X-YMail-OSG: xxVAqhkVM1m.6abG6bGeG2SwngxJ0MsGkpc6eC9B.EcFyNu
Received: from [] by web161005.mail.bf1.yahoo.com via HTTP; Mon, 13 Oct 2014 14:19:38 PDT
X-Rocket-MIMEInfo: 002.001,SGVyZSdzIHRoZSBmaWxlLgoKVGhhbmtzIHNvIG11Y2ggZm9yIHNlbmRpbmcgaW4gbXkgcHJheWVyIHJlcXVlc3QgYW5kIGZvciB5b3VyIHByYXllcnMuIENhaXRsaW4gaXMgaW1wcm92aW5nIGZhc3RlciB0aGFuIGV4cGVjdGVkLiBTdGlsbCBvbiB0aGUgdmVudGlsYXRvciwgYnV0IGl0J3MgZW5jb3VyYWdpbmcuCgpUaGFuayB5b3UhCgpMYXVyaWUKCgpfX19fX19fX19fX19fX19fX19fX19fX19fX19fX19fXwogRnJvbTogQW50aG9ueSBMZXN0ZXIgPGFsZXN0ZXJAYW1hemluZ2ZhY3RzLm9yZz4KVG86IExhdXIBMAEBAQE-
X-Mailer: YahooMailWebService/
References: <4A977BF0-EA11-479B-9185-323BC0469149@domain.com> <F4B8CB6C-976D-41AF-8719-A33960C6DE16@domain.com>
Message-ID: <1413235178.9340.YahooMailNeo@web161005.mail.bf1.yahoo.com>
Date: Mon, 13 Oct 2014 14:19:38 -0700
From: "L. Lyon" <videoxxx@yahoo.com>
Reply-To: "L. Lyon" <videoxxx@yahoo.com>
Subject: Re: Fwd: General Inquiry from the Landmarks of Prophecy Website!
To: Anthxxx Lesxxx <alexxx@domain.com>
In-Reply-To: <F4B8CB6C-976D-41AF-8719-A33960C6DE16@domain.com>
MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="607281173-929728590-1413235178=:9340"

Content-Type: multipart/alternative; boundary="607281173-337066188-1413235178=:9340"

Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: quoted-printable
Question by:afacts
LVL 35

Accepted Solution

it_saige earned 800 total points
ID: 40378858

Author Comment

ID: 40378868
Thanks, but that didn't say much.

I ran the dnsstuff spam database lookup, and we're all clean except from gremlin.ru, there's two entries for that.

I tried to contact them to remove us as being labeled as spammers, but there's no contact info for them.

Besides that, not sure what else to do.
LVL 36

Assisted Solution

by:Seth Simmons
Seth Simmons earned 400 total points
ID: 40378956
do you have a transport rule configured that could be blocking it?
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LVL 31

Assisted Solution

by:Gareth Gudger
Gareth Gudger earned 400 total points
ID: 40379060
Have you checked your Message Tracking Logs in Exchange to see why it was rejected?

If nothing shows up there check any message hygiene / anti-spam you may have.

Also, check the SMTP Receive Protocol Log. Its usually in your default Exchange install path under TransportRoles\Logs.
LVL 12

Assisted Solution

by:Md. Mojahid
Md. Mojahid earned 400 total points
ID: 40379152

Author Comment

ID: 40393277
how exactly do I check the message tracking logs, do you have the powershell commands?

I tried using the GUI, but it's worthless, it doesn't have any capabilities to search any logs.
I just don't understand Microsoft, seems like the software goes from bad to worst.

How do I search for emails by subject, or specific date/time, or sender/recipient, etc...?
LVL 35

Expert Comment

ID: 40393293
You could use this powershell command:

Get-MessageTrackingLog -ResultSize Unlimited -Start “Nov 2 2012” | Out-GridView

Open in new window

Ofcouse you can use other commands and filters on the Get-MessageTrackingLog commandlet to wittle down your specific search criteria and fields returned.



Author Comment

ID: 40393322
Thanks, I tried that first command, but it's not the best, as it doesn't allow me to narrow down my results.
I tried to add -subject, but it had some errors when running.
LVL 35

Expert Comment

ID: 40393399
What was the command you used with -Subject???

Author Comment

ID: 40393412
Get-MessageTrackingLog -EventId deliver -Sender "email" -subject "has sent you an evite" -Start "2014-10-15 11:00" -end "2014-10-20 11:00" | out-gridview
LVL 35

Expert Comment

ID: 40393425
I think you meant this:
Get-MessageTrackingLog -EventId deliver -Sender "email@yourdomain.com" -MessageSubject "has sent you an evite" -Start "2014-10-15 11:00" -end "2014-10-20 11:00" | out-gridview

Open in new window


Author Comment

ID: 40393430
Great, so how would I do if I have the recipient email address only?
LVL 35

Expert Comment

ID: 40393433
Like this:
Get-MessageTrackingLog -EventId deliver -Recipient "recipient@domain.com" -subject "has sent you an evite" -Start "2014-10-15 11:00" -end "2014-10-20 11:00" | out-gridview

Open in new window


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