Solved

Email rejected

Posted on 2014-10-13
13
239 Views
Last Modified: 2014-10-20
I am running exchange 2013, and a user is complaining that he's not receiving email from a yahoo account.
Here's the error message.  Any idea's why this is happening?



From: "L. Lyon" <videoxxx@yahoo.com>
Subject: Re: Fwd: LoP PR Draft 1
Date: October 13, 2014 at 3:41:11 PM PDT
To: Anthxxx  <alesxxx@mac.com>
Reply-To: "L. Lyon" <videoxxxx@yahoo.com>

Sorry, we were unable to deliver your message to the following address.

<alesxxx@domain.com>:
Remote host said:
550 Administrative prohibition
[BODY]

--- Below this line is a copy of the message.

Received: from [66.196.81.174] by nm13.bullet.mail.bf1.yahoo.com with NNFMP; 13 Oct 2014 21:19:38 -0000
Received: from [98.139.212.201] by tm20.bullet.mail.bf1.yahoo.com with NNFMP; 13 Oct 2014 21:19:38 -0000
Received: from [127.0.0.1] by omp1010.mail.bf1.yahoo.com with NNFMP; 13 Oct 2014 21:19:38 -0000
X-Yahoo-Newman-Property: ymail-3
X-Yahoo-Newman-Id: 679771.40855.bm@omp1010.mail.bf1.yahoo.com
Received: (qmail 74759 invoked by uid 60001); 13 Oct 2014 21:19:38 -0000
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.com; s=s1024; t=1413235178; bh=d3cjIycNh4HvqPW0YkRfitEQmphVceQKY77AJ9oFlH0=; h=References:Message-ID:Date:From:Reply-To:Subject:To:In-Reply-To:MIME-Version:Content-Type; b=kE8R5fiDTUlGSgEAgNAL7uzM/Xdq9nEX6MVvqiGbwLjmy5t+8+ylq7MpqsAo3e7KMPCkk4fmdxRk6XqWpxNZqYqgI8Y0qa27COymbl0HGdAgtQRxqSC5flrTrHyzxOgntJhCJmCNgwr+9M6PX/qBNNlyywLQLBIaUlfbIBL65wk=
X-YMail-OSG: xxVAqhkVM1m.6abG6bGeG2SwngxJ0MsGkpc6eC9B.EcFyNu
ToPXbPocrU8AbXX9HpwXNKjAk5dEqu5O7Ep22pAawFl0JKLsJ9WA9XtOIueu
hNS4b2W6mtJJYk5bedrpV2XQ9RrGsuk2mrM7x4l.PnjT3NJavL5e8sS3N6uS
PdEB6tENwUDxRpy9lGlVuKWw1z3Godz85L1Pc1hlO4zv2msnQbdjx5YujPCn
mgqdbf.tjCV_IF3djCfMcpmjBupyM91QW39BpH7jXDbVVuDF1SO2zzx7LEqR
DTyayV.xAbYF3KZ6EdNYh8yL6lSqB84fI1eyUu.Tls4HhiIywrw0CKF9BClU
VGq2JiTn00ZFZahR0BfSSmb3ey4BxZeCmMjT1o3b3lCNBt3uCATKSSYIQDji
R6Sm5YG0oiwUvSIL13y.3L7vthZg8FV_Hxh0pr5LzdBOWv5aqHtNVAzvpTP5
3AHmxB_FYXnrzbbzmkTl4dC3LxHN.0Ey2pMLx6W2S1sng7VlrmZHnEYT65PM
ttucMbnZy61wmZySCuqb4ky8LKqtd4Dje8J9uMuSjZ_.5XH0fyzMlaQ--
Received: from [104.128.162.42] by web161005.mail.bf1.yahoo.com via HTTP; Mon, 13 Oct 2014 14:19:38 PDT
X-Rocket-MIMEInfo: 002.001,SGVyZSdzIHRoZSBmaWxlLgoKVGhhbmtzIHNvIG11Y2ggZm9yIHNlbmRpbmcgaW4gbXkgcHJheWVyIHJlcXVlc3QgYW5kIGZvciB5b3VyIHByYXllcnMuIENhaXRsaW4gaXMgaW1wcm92aW5nIGZhc3RlciB0aGFuIGV4cGVjdGVkLiBTdGlsbCBvbiB0aGUgdmVudGlsYXRvciwgYnV0IGl0J3MgZW5jb3VyYWdpbmcuCgpUaGFuayB5b3UhCgpMYXVyaWUKCgpfX19fX19fX19fX19fX19fX19fX19fX19fX19fX19fXwogRnJvbTogQW50aG9ueSBMZXN0ZXIgPGFsZXN0ZXJAYW1hemluZ2ZhY3RzLm9yZz4KVG86IExhdXIBMAEBAQE-
X-Mailer: YahooMailWebService/0.8.203.696
References: <4A977BF0-EA11-479B-9185-323BC0469149@domain.com> <F4B8CB6C-976D-41AF-8719-A33960C6DE16@domain.com>
Message-ID: <1413235178.9340.YahooMailNeo@web161005.mail.bf1.yahoo.com>
Date: Mon, 13 Oct 2014 14:19:38 -0700
From: "L. Lyon" <videoxxx@yahoo.com>
Reply-To: "L. Lyon" <videoxxx@yahoo.com>
Subject: Re: Fwd: General Inquiry from the Landmarks of Prophecy Website!
To: Anthxxx Lesxxx <alexxx@domain.com>
In-Reply-To: <F4B8CB6C-976D-41AF-8719-A33960C6DE16@domain.com>
MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="607281173-929728590-1413235178=:9340"

--607281173-929728590-1413235178=:9340
Content-Type: multipart/alternative; boundary="607281173-337066188-1413235178=:9340"

--607281173-337066188-1413235178=:9340
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: quoted-printable
0
Comment
Question by:afacts
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13 Comments
 
LVL 34

Accepted Solution

by:
it_saige earned 200 total points
ID: 40378858
0
 

Author Comment

by:afacts
ID: 40378868
Thanks, but that didn't say much.

I ran the dnsstuff spam database lookup, and we're all clean except from gremlin.ru, there's two entries for that.

I tried to contact them to remove us as being labeled as spammers, but there's no contact info for them.

Besides that, not sure what else to do.
0
 
LVL 35

Assisted Solution

by:Seth Simmons
Seth Simmons earned 100 total points
ID: 40378956
do you have a transport rule configured that could be blocking it?
0
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LVL 31

Assisted Solution

by:Gareth Gudger
Gareth Gudger earned 100 total points
ID: 40379060
Have you checked your Message Tracking Logs in Exchange to see why it was rejected?

If nothing shows up there check any message hygiene / anti-spam you may have.

Also, check the SMTP Receive Protocol Log. Its usually in your default Exchange install path under TransportRoles\Logs.
0
 
LVL 12

Assisted Solution

by:Md. Mojahid
Md. Mojahid earned 100 total points
ID: 40379152
0
 

Author Comment

by:afacts
ID: 40393277
how exactly do I check the message tracking logs, do you have the powershell commands?

I tried using the GUI, but it's worthless, it doesn't have any capabilities to search any logs.
I just don't understand Microsoft, seems like the software goes from bad to worst.

How do I search for emails by subject, or specific date/time, or sender/recipient, etc...?
0
 
LVL 34

Expert Comment

by:it_saige
ID: 40393293
You could use this powershell command:

Get-MessageTrackingLog -ResultSize Unlimited -Start “Nov 2 2012” | Out-GridView

Open in new window


Ofcouse you can use other commands and filters on the Get-MessageTrackingLog commandlet to wittle down your specific search criteria and fields returned.

http://www.c7solutions.com/2012/11/missing-message-tracking-log-explorer-html
http://technet.microsoft.com/en-us/library/aa997573(v=exchg.150).aspx

-saige-
0
 

Author Comment

by:afacts
ID: 40393322
Thanks, I tried that first command, but it's not the best, as it doesn't allow me to narrow down my results.
I tried to add -subject, but it had some errors when running.
0
 
LVL 34

Expert Comment

by:it_saige
ID: 40393399
What was the command you used with -Subject???
0
 

Author Comment

by:afacts
ID: 40393412
Get-MessageTrackingLog -EventId deliver -Sender "email" -subject "has sent you an evite" -Start "2014-10-15 11:00" -end "2014-10-20 11:00" | out-gridview
0
 
LVL 34

Expert Comment

by:it_saige
ID: 40393425
I think you meant this:
Get-MessageTrackingLog -EventId deliver -Sender "email@yourdomain.com" -MessageSubject "has sent you an evite" -Start "2014-10-15 11:00" -end "2014-10-20 11:00" | out-gridview

Open in new window


-saige-
0
 

Author Comment

by:afacts
ID: 40393430
Great, so how would I do if I have the recipient email address only?
0
 
LVL 34

Expert Comment

by:it_saige
ID: 40393433
Like this:
Get-MessageTrackingLog -EventId deliver -Recipient "recipient@domain.com" -subject "has sent you an evite" -Start "2014-10-15 11:00" -end "2014-10-20 11:00" | out-gridview

Open in new window


-saige-
0

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