Solved

Read receipt notifications on exchange server 2010

Posted on 2014-10-14
7
176 Views
Last Modified: 2015-01-07
Hi,

how do I do the following on an exchange server 2010?

a client emailed this in yesterday.

To clarify we do not want to send read receipts from desktop or iPhones. However if we request a read receipt then we want to receive that.  So basically we only want to prevent outgoing read receipts

so basically when somebody sends an email to them and it requests a read receipt, they don't want to notify the other person that has sent the email.  
Can this be done on the exchange server?
0
Comment
Question by:chrishoy-iis
  • 4
  • 3
7 Comments
 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 40379641
When they are prompted if they want to send a read receipt, can't they just say don't send when prompted? Maybe I am misunderstanding your question?
0
 

Author Comment

by:chrishoy-iis
ID: 40379654
Thanks Gareth I have emailed the customer to clarify meaning and will update accordingly.

Cheers
0
 

Author Comment

by:chrishoy-iis
ID: 40379660
Gareth they have been in to the setting under tracking in outlook so that it is ticked 'never send a read receipt' but when they open the email via their iPhone is when the iPhone still send a read receipt.

Hope that makes sense..

Cheers
Chris
0
Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 40379661
Yep. When someone sends you an email with a read receipt request you have the option to send or not to send. I believe in Outlook you also can say never send versus being prompted every time.
0
 
LVL 31

Accepted Solution

by:
Gareth Gudger earned 500 total points
ID: 40379674
Doesn't look promising from these two articles.

https://discussions.apple.com/thread/4679376?start=0&tstart=0

https://social.technet.microsoft.com/Forums/en-US/af8fbc5f-eae1-4e34-8f53-5035f6684fc6/exchange-active-sync-iphone-and-read-receipt?forum=smallbusinessserver

I would be leery of trying anything with Transport Rules for this, but it is a possibility. You could match any subject line with "Read Receipt" and drop the message in transport. But again. Don't really like that idea. Could have unexpected results.
0
 

Author Closing Comment

by:chrishoy-iis
ID: 40535457
Hi Gareth, after muddling about with transport rules we finally got this to work!

Thanks
0
 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 40535705
Glad you got this to work!
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We are happy to announce a brand new addition to our line of acclaimed email signature management products – CodeTwo Email Signatures for Office 365.
Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
This video discusses moving either the default database or any database to a new volume.

930 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now