Read receipt notifications on exchange server 2010

Hi,

how do I do the following on an exchange server 2010?

a client emailed this in yesterday.

To clarify we do not want to send read receipts from desktop or iPhones. However if we request a read receipt then we want to receive that.  So basically we only want to prevent outgoing read receipts

so basically when somebody sends an email to them and it requests a read receipt, they don't want to notify the other person that has sent the email.  
Can this be done on the exchange server?
chrishoy-iisAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Gareth GudgerCommented:
When they are prompted if they want to send a read receipt, can't they just say don't send when prompted? Maybe I am misunderstanding your question?
0
chrishoy-iisAuthor Commented:
Thanks Gareth I have emailed the customer to clarify meaning and will update accordingly.

Cheers
0
chrishoy-iisAuthor Commented:
Gareth they have been in to the setting under tracking in outlook so that it is ticked 'never send a read receipt' but when they open the email via their iPhone is when the iPhone still send a read receipt.

Hope that makes sense..

Cheers
Chris
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Gareth GudgerCommented:
Yep. When someone sends you an email with a read receipt request you have the option to send or not to send. I believe in Outlook you also can say never send versus being prompted every time.
0
Gareth GudgerCommented:
Doesn't look promising from these two articles.

https://discussions.apple.com/thread/4679376?start=0&tstart=0

https://social.technet.microsoft.com/Forums/en-US/af8fbc5f-eae1-4e34-8f53-5035f6684fc6/exchange-active-sync-iphone-and-read-receipt?forum=smallbusinessserver

I would be leery of trying anything with Transport Rules for this, but it is a possibility. You could match any subject line with "Read Receipt" and drop the message in transport. But again. Don't really like that idea. Could have unexpected results.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
chrishoy-iisAuthor Commented:
Hi Gareth, after muddling about with transport rules we finally got this to work!

Thanks
0
Gareth GudgerCommented:
Glad you got this to work!
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
SBS

From novice to tech pro — start learning today.