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Read receipt notifications on exchange server 2010

Hi,

how do I do the following on an exchange server 2010?

a client emailed this in yesterday.

To clarify we do not want to send read receipts from desktop or iPhones. However if we request a read receipt then we want to receive that. So basically we only want to prevent outgoing read receipts

so basically when somebody sends an email to them and it requests a read receipt, they don't want to notify the other person that has sent the email.
Can this be done on the exchange server?

Gareth Gudger

When they are prompted if they want to send a read receipt, can't they just say don't send when prompted? Maybe I am misunderstanding your question?

chrishoy-iis

ASKER

Thanks Gareth I have emailed the customer to clarify meaning and will update accordingly.

Cheers

chrishoy-iis

ASKER

Gareth they have been in to the setting under tracking in outlook so that it is ticked 'never send a read receipt' but when they open the email via their iPhone is when the iPhone still send a read receipt.

Hope that makes sense..

Cheers
Chris

Gareth Gudger

Yep. When someone sends you an email with a read receipt request you have the option to send or not to send. I believe in Outlook you also can say never send versus being prompted every time.

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Gareth Gudger

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chrishoy-iis

ASKER

Hi Gareth, after muddling about with transport rules we finally got this to work!

Thanks

Gareth Gudger

Glad you got this to work!