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The connection to the server was interrupted 0X8000CCC0f

I have a problem with a colleage's e-mail.

It has suddenly stopped working and started giving the error message

"The connection to the server timed out 0X800CCC0f"

Testing the connection from within control panel / mail gives the response that the operation timed out waiting for a response.

I have tried everything on all of the support sites on the net, from system restore to setting up the account on a different PC, disabling a/v, using a different internet connection etcetc and still the same issue occurs

Has anyone actually solved this problem or will my colleague need to change e-mail providers / domains?

Thanks
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dangermouse1977
Asked:
dangermouse1977
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1 Solution
 
Clark KentCommented:
Hi Dangermouse1977,

Increase server timeouts from the Advance settings in Outlook and see the result.

Thanks & Regards
Clark Kent
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dangermouse1977Author Commented:
Increased up to 4m 40, slightly different error

"Timed out waiting for a response"

This from the "test settings" option within control panel / mail
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dangermouse1977Author Commented:
Not sure what mods want to do regarding points but this is now solved....

Following a call to the ISPs support line (challenging as they're Brazillian and I'm English!) we discovered that they've changed their SMTP mail server only for clients connecting from ISPs outside of Brazil.
I changed the mail server settings on the client and all is well.
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dangermouse1977Author Commented:
I solved the issue myself, it was a rather odd solution so decided to leave it on EE in case it helps anyone in the future.
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