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SBS2011 console crashing when selecting Network Tab

Posted on 2014-10-14
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Last Modified: 2014-10-14
We need to change the IP range on a SBS network but the Network Tab crashes in the SBS console is there a way of manually running the Fix My Network feature? We've tried everything to get the TAB to work but all to no avail...
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Question by:nigel_grant
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Expert Comment

by:Glingo
ID: 40379563
Hi Nigel,

What happens if you try to run the console in safe mode:

Open a Command Prompt window with administrative privileges.
On the User Account Control page, click Continue.
Type cd C:\Program Files\Windows Small Business Server\Bin, and then press ENTER.
Type console.exe/safe, and then press ENTER
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Author Comment

by:nigel_grant
ID: 40379572
Get the same problem "Windows SBS Standard Console has stopped working"...
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by:nigel_grant
ID: 40379580
References "Microsoft.UpdateServices.Administration" but WSUS was uninstalled (Role deactivated) a while ago trying to resolve this issue...
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Expert Comment

by:Glingo
ID: 40379586
If you want to fix the SBS console you should try to repair it:


Click Start, click Control Panel, and then click Programs.
Click Uninstall a Program, click Windows Small Business Server 2011 Standard, and then click Change.
On the User Account Control page, click Continue.
Click Repair console.
If you are prompted to close one or more applications, verify that Automatically close applications and attempt to restart them after a setup is complete is selected, and then click OK.
Insert Windows SBS 2011 Standard Disc 2 (Component Technologies for Server Repair) into the server, and then click OK. The repair begins.
When the repair is complete, restart the server.

If you can't restart your server but have to edit your DHCP settings quickly you should probably do it from the command prompt, you can check this link to do so
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Author Comment

by:nigel_grant
ID: 40379591
We did that, think we've tried every tip/hint on Google to try and resolve this..

We can get into the DHCP server ok, would I have to use the command line if I just change everything in there, It's just that all the procedures indicate running the Fix My Network after changing the IP range?
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Expert Comment

by:Glingo
ID: 40379593
And since you know the wsus page is the culprit you could try to disable it:

At the command prompt, open the console configuration file in Notepad by typing: notepad C:\Program Files\Windows Small Business Server\Bin\console.exe.config, and then press ENTER.
If you know which page is causing the console to stop, disable the page by changing the Safe Mode value from True to False, click File, and then click Save.

ImportantImportant

If you do not know which page is causing the console to stop, disable the pages one at a time. After you disable each page, save it, and then try to open the console. If it still stops, continue to disable and save pages until you identify the page that is causing the console to stop.

Close Notepad.
Close the Windows SBS 2011 Standard Console, and then reopen it in Safe Mode to apply the new configuration, and to verify the changes.
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by:nigel_grant
ID: 40379595
Except that one ;-)
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by:Glingo
ID: 40379597
I'm not sure  you have to use the fix my network after changing the ip range (but I'm not administrating any SBS2011 server so i could be wrong), maybe just try to edit it then restart the DHCP service.
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Glingo earned 500 total points
ID: 40379598
Hehe, ok :)

I hope disabling the page will fix your console crash
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Author Comment

by:nigel_grant
ID: 40379630
You're magic!
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Expert Comment

by:Glingo
ID: 40379645
I'm glad it solved your problem :)
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