Code 38 - Driver still in memory with Server 2012 R2
Posted on 2014-10-14
I set up a Server 2012 R2 server with the following Roles and Applications.
Symantec BEX 2014
SQL 2008 R2
PowerChute Business Edition Server
Dell SonicWALL UMS
SonicWALL Directory Connector
The Issue is, when i plug out the Seagate UAS 3TB external drive and plug in the other drive for the next days backup, the new drive shows a Code 38 error in device manager, stating that the previous drive is still in memory.
After a reboot , the new drive is detected until the next drive is plugged in.
This happens every time with all 4 exact same drives.
I have set up another Server 2012R2 server with BEX 2014, plugged in and swopped the drives with no issues.
I have also plugged and swopped the drives in a Windows 8.1 laptop (same driver version as the 2012 R2 driver).
I have also tried deleting the drivers and redetecting them, same issue.
When disabling the wrongly detected device and enabling it again, it automatically reboots the server.
Any good ideas would be appreciated.