Handling unread status with shared Exchange account
Posted on 2014-10-14
We are new users of an Exchange email system.
We're using Outlook 2013
There are a few email accounts that multiple people check. The issue we're running into is that once the first person reads the email, the read status is set for the others and they don't know that an email has come in because there is no visual indicator of a new email to the account's inbox.
Is there a rule or work-around to deal with this issue?
Thanks in advance.