Solved

usb works with flash drive but not external drives

Posted on 2014-10-14
8
313 Views
Last Modified: 2014-10-20
any idea what could cause that......this is my friend pc and i want him to give me some stuff but any external does not work on his pc....only a flash drive would work

he running windows 7 ultimate.....
0
Comment
Question by:slingingshot15
  • 2
  • 2
  • 2
  • +2
8 Comments
 
LVL 13

Expert Comment

by:Rizzle
ID: 40380896
Has different usb ports been tried? Does the external drive work in another PC? Are you sure when you plug the external drive in that windows aint looking for a driver for it? (if this is the case then by the time in the bottom right corner you should see an icon with a green ball going round and round then you click this and skip looking for driver from Windows updates.
0
 

Author Comment

by:slingingshot15
ID: 40380909
Yea different ports are tried and the drive works on another pc....you do not get any searching for driver at all
0
 
LVL 13

Expert Comment

by:Rizzle
ID: 40380915
0
 
LVL 35

Expert Comment

by:Kimputer
ID: 40380940
Did your external drive come with an external power supply? Did you use it when you were at your friend's?
0
Get up to 2TB FREE CLOUD per backup license!

An exclusive Black Friday offer just for Expert Exchange audience! Buy any of our top-rated backup solutions & get up to 2TB free cloud per system! Perform local & cloud backup in the same step, and restore instantly—anytime, anywhere. Grab this deal now before it disappears!

 

Author Comment

by:slingingshot15
ID: 40380948
Its plug and play

He tried more than 1 external but it don't work

Only flash drives work
0
 
LVL 35

Accepted Solution

by:
Kimputer earned 167 total points
ID: 40380954
His pc might be starting to fail on him, with the USB ports providing less power than is needed (usb pen drives need less power than hard disks).
0
 

Assisted Solution

by:MaestroOO7
MaestroOO7 earned 167 total points
ID: 40380960
Hi slingingshot15,

Try this cable: double usb cable for more power

When you add the usb disk, go to: diskmgmt.msc  check if the disk is there but does not automatically get a drive letter, give the disk a drive letter and you can reach with the explorer.

If this does not work, connect the disk to an other system in the same network, create a Folder share on it, go to the system where you can not connect it with and connect to the share(on the system with the disk connected to it..).

Good luck
0
 
LVL 91

Assisted Solution

by:nobus
nobus earned 166 total points
ID: 40381517
i also think your external drives do not have their own power supply; and the laptop does not provide enough power for it ( a flash ram stick uses very little power, that's why these work)

if they don('t have their own power - use a powered usb hub; find here a selection :
http://lifehacker.com/five-best-usb-hubs-1414094277

then they should work !
0

Featured Post

Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Join & Write a Comment

Join Greg Farro and Ethan Banks from Packet Pushers (http://packetpushers.net/podcast/podcasts/pq-show-93-smart-network-monitoring-paessler-sponsored/) and Greg Ross from Paessler (https://www.paessler.com/prtg) for a discussion about smart network …
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now