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VMWare  Error Message

Posted on 2014-10-14
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Last Modified: 2014-10-15
Multi-Hypervisor manager is giving the following error message:

A problem occurred while connecting to the vCenter Multi-Hypervisor Manager services running on vcenter.domain:
The Vcenter server license does not support the Vcenter Multi-Hypervisor Manager.

I thought that this 3rd party software can be added so that VCenter will recognize VMware servers with Hypervisor installed.
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Question by:Nellie Epps
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by:Andrew Hancock (VMware vExpert / EE MVE)
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What version of vCenter Server are you using ?

What ESXi/ESX hosts versions ?
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Uni Kitty earned 250 total points
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vCenter Multi-Hypervisor is not a 3rd party product and is apparently only available for use if you have vCenter Server Standard edition. If you have Foundation or Essentials it's not available.

See the installation notes for details:
https://www.vmware.com/support/mhm/doc/vcenter-multi-hypervisor-manager-111-release-notes.html

The release notes will list the version  compatibility as well.
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by:Nellie Epps
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Andrew - I am using VCenter 5.5.0 and Esxi host 5.5 and 5.0

Melanie- I was able to install VCenter Multi-Hypervisor plugin without issue.
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by:Andrew Hancock (VMware vExpert / EE MVE)
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Okay, so what Licenses do you have ?

vCenter Server Foundation, Standard, Essentials?
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by:Nellie Epps
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I have VCenter Server 5 Essentials
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by:Andrew Hancock (VMware vExpert / EE MVE)
Andrew Hancock (VMware vExpert / EE MVE) earned 250 total points
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It's not supported for your vCenter Server license, only vCenter Standard!

as stated in this post http:#a40381062.

Your VMware vSphere license is entry level, you would need to upgrade to vCenter Standard, and ESXi standard on your hosts.
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by:Nellie Epps
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Okay.  You both are right.  How do I grade this?
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by:Andrew Hancock (VMware vExpert / EE MVE)
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Just select "Accept Multiple Solutions" on each Answer that was helpful!
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