ErnieRader
asked on
How do I get Microsoft Outlook to load
I backed up my data onto an external drive. Then I deleted all the data in my Documents folder. While still open, I looked in Outlook’s window listing where the data was supposed to be located, and found that C:\users\ernie_000\documen
Try creating a new local profile this can be done in the Control Panel.
ASKER
Hello, Roshan!! What a great utility. However, it didn't fix the problem, though I had to run the program 6 times to correct all the problems in my .pst file. Maybe a better explanation when I try to load Outlook is in order. When I click on the Outlook icon, a window comes up saying: "Cannot open your default e-mail folders. Outlook cannot start because a data file to send and receive messages cannot be found. Check your settings in this Microsoft Outlook profile. In Microsoft Windows, click the Start button, and click Control Panel. Click User Accounts, then click Mail. Click Show Profiles, select this profile, and then click Properties." I've tried that, but when I'm in Control Panel and click User Accounts, there's no place to click on Mail. I'm stuck here, and cannot proceed. I just can't seem to get into the program to modify where the data files (.pst file) should be located so they can be found when the program is loaded. Any more suggestions?
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ASKER
BINGO!!! BINGO!!! BINGO BIG TIME!!! I found the right data file after removing a couple of others, repaired it with the utility that you suggested (6 more times), exited all the programs I had open, and rebooted. When I loaded Outlook, everything worked just fine. You're a good man, my friend. Thank you. Now I need to find where to award all 500 points to you immediately.
ASKER
This man really knows his Outlook solutions. He really had to work for this one. Outstanding solution.