asked on

sql server 2008 R2 remote backup timeout expired

Hi,

I have a remote routine to backup a SQL Server 2008 R2 database. The routine run in a different server of the database. So, I use the following command:

BACKUP DATABASE [<database name>] TO DISK = '\\<local server name>\BACKUP.BAK'

I do not connect to the database with the "sa" user, but with the database owner user, and the routine work well until now.

The problem is that now I get the error below when I run the routine:

Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. When execute the SQL command (BACKUP DATABASE [<database name>] TO DISK = '\\<local server name>\BACKUP.BAK')

How I fix this?

It is important to remember that, as I haven't the "sa" user credentials, I can not change parameters of the SQL Server installation. Also, due to the strict security policy, initially my client does not permit this type of change.

Thanks in advance,

Marcelo Camarate

Vitor Montalvão

I don't think it's a permission issue.
You should check if it's some heavy process running at same time and also check if the network bottleneck.

Marcelo Camarate

ASKER

Hi Vitor,

Thanks for your reply.

I know that is not permission issue because, as I said in my last post, the routine work well until now. But, in the last two days I try to run it at several moments of the day without success. Therefore, the user that I connects to the database have permission to execute this command.

I said about permissions only in relation to change some parameter of the SQL Server installation, because I don't have the "sa" credentials.

Any other ideas?

Regards,

Marcelo Camarate

Vitor Montalvão

You should check if it's some heavy process running at same time and also check if the network bottleneck.

ASKER CERTIFIED SOLUTION

Marcelo Camarate

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Vitor Montalvão

I'm sorry Marcelo. Somehow I missed your comment.
The database owner is a Domain Login or a SQL Login only?

Marcelo Camarate

ASKER

Hi Vitor,

The database owner is a SQL Login only.

Regards,

Marcelo Camarate

Vitor Montalvão

That's why you couldn't have this working. A SQL Login doesn't have access to a network share. You'll need to run the BACKUP command with a Domain Login and that Login must be at least member of db_backupoperator role.

Marcelo Camarate

ASKER

Hi Vitor,

This is exactly why I closed this topic and open another titled "SQL Server - Web tool to backup / restore". You could read it and suggest something.

Thanks and Regards,

Marcelo Camarate

Vitor Montalvão

Ok. Can you provide the link for the new question?

Marcelo Camarate

ASKER

Hi Vitor,

The new questions is in http://w http://www.experts-exchange.com/questions/28702123/SQL-Server-Web-tool-to-backup-restore.htmlww.experts-exchange.com/questions/28702123/SQL-Server-Web-tool-to-backup-restore.html.

Regards,

Marcelo Camarate

Marcelo Camarate

ASKER

I did not received any reply since Oct 16, 2014 and at August 1, 2015 I opened another question titled "SQL Server - Web tool to backup / restore" to try solve the same problem.