Proper Removal of secondary email domain from exchange and outlook
Posted on 2014-10-15
we have an exchange 2003 environment with few domains used as aliases by different users. abc.com is the main domain. Recently, one of the aliased domain (xyz.com) was permanently moved to a different email server. Users from xyz.com domain is unable to receive emails from the local users (abc.com). Using the message tracking in exchange, i can see that emails sent to xyz.com users still goes to their local mailbox.
The following has been performed.
- removed the domain (xyz.com) from the recipient policies.
- manually removed xyz.com address from the users and set a new primary address.
- ran rebuild Default OAL and downloaded new address book from outlook
- hide from exchange address list
Using OWA from an outside system, it works fine but using outlook inside, it doesnt work. i already deleted auto complete and typed the address manually but for some reason it still resolves it to the local address (abc.com) and all emails to xyz.com goes to abc.com domain.
I dont see the name/user in GAL from outlook.
Thanks for the help!