Outlook won't find contacts based on name

Hi Azra Lyndsey,

Follow these steps:

1st

In Outlook, click File > Options.
Select the Mail tab.
Scroll roughly halfway down until you see Send messages. Ensure the Use AutoComplete List to suggest names when typing in the To, Cc, and Bcc lines box is checked. Image: Use AutoComplete to suggest...
If it's already turned on, your first troubleshooting step should be to clear out the Auto-Complete list. Click the Empty AutoComplete List button.
You’ll see a confirmation window about clearing the AutoComplete list, Click Yes.
Try sending a few test emails to the same email address. If AutoComplete doesn't start working, try the other steps listed in this article.

If that doesnt help -

2nd

Exit Outlook.

Open the %LOCALAPPDATA%\Microsoft\Outlook folder.

Click Start, and then enter %LOCALAPPDATA%\Microsoft\Outlook in the Search program and files or Start Search box. You can also copy and paste the location into Windows Explorer address bar.

Right-click the RoamCache folder, click Rename, and change the folder name to old_RoamCache.

Start Outlook.

Names or email addresses that are entered in the To, Cc, or Bcc boxes should be remembered after each message is sent. Those names and addresses are available as a suggestion the next time that you compose a message.

Thanks,

D.

So if I'm reading you right, Outlook will only show suggestions in the To line after you've already emailed that person?

Ok,

So lets say that my email is vasiljevic.dejan@hotmail.com , and I am not exchange user, I've created an account in Outlook 2013.
When I want to save email of my friend I can either add him at contacts or send an email to him. After adding to contact when i type James in "to" section it will show me james.conrad@domain.com and all other James which I have in my contacts. It will do the same thing if I don't add him in contacts, but I've sent him an email. So basically after it, it will automatically add him to contacts list. That is how autocomplete works.

If You need any more help, please let me know.

Thanks,
D.

After adding to contact when i type James in "to" section it will show me james.conrad@domain.com and all other James which I have in my contacts.

But only after actually emailing the person, correct?

Azra,

You can add him to contacts manually in Outlook, and after that if You type in James it will show You suggestions for all James that You've created in contacts in Outlook. Also if You just email to james.conrad@domain.com it will check it, and for the next time You do not need to type full email, just type in James, and it will show suggestions. So either add him manually in contacts or email to him.

Thanks,
D.

OK, this is the problem that we're having: when you type a name that is in the contacts, it doesn't get suggested.  Only the email addresses (not even the names) of that match the string you're typing will be suggested.