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I am trying to push windows updates to a group of servers and when I do, I get an error on the server that is "An error has occurred; Code 80244019 windows update encountered an unknown error"

Posted on 2014-10-15
Medium Priority
Last Modified: 2014-10-20
I am trying to push windows updates to a group of servers using WSUS (using a WID Database).  When I do this, I approve for installation, do not set a deadline and it succeeds according to WSUS.  When I log on to one of the servers, the update is not there.  I run the command "wuauclt /resetauthorization /detectnow" and it still won't show.  I look at the windowsupdate.log in the %windir% and find that it is pointing to the error "Code 80244019 windows update encountered an unknown error".  I am curious if someone can help me on this.  I am seeing that it could be a number of things, but not sure which direction to go.  Thanks in advance for any
Question by:Jim Williamson
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LVL 47

Expert Comment

by:Donald Stewart
ID: 40382729
You most likely dont have the gpo correctly setup using :8530
LVL 47

Expert Comment

by:Donald Stewart
ID: 40382733
Check your gpo "Specify Intranet Microsoft update service location."

and make sure it says http:\\servername:8530

Author Comment

by:Jim Williamson
ID: 40382776
It does, but I also put the domain name behind the servername to make sure that it wasn't a DNS issue:
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LVL 47

Accepted Solution

Donald Stewart earned 2000 total points
ID: 40383007
This can also happen when the files the client is looking for are missing.

Try running on your wsus server the command WSUSutil.exe reset
LVL 47

Expert Comment

by:Donald Stewart
ID: 40383008

Author Closing Comment

by:Jim Williamson
ID: 40392103
Also in addition to the command that was given to me, I ran psexec.exe from Sysinternals and connected to each server to run wuauclt /resetauthorization /detectnow  This started the communication once again immediately.  Thanks for all the answers and responses.

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