Link to home
Start Free TrialLog in
Avatar of Yann Shukor
Yann ShukorFlag for France

asked on

Dropbox broken after profile copy

hi
On a Windows 7 pc I copied a profile from one user over to another.
Upon loging in as the new user I obtained an error because Dropbox couldn't start.
The error log stated that Dropbox couldn't access the registry
I actually had to log on as the previous user in order to remove the Dropbox registry entries; neither the new user, nor the administrator account were allowed to delete the registry entries.
There is apparently a permission issue
Any ideas ?
Thanks
Yann
SOLUTION
Avatar of Robert Retzer
Robert Retzer
Flag of Canada image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I use the online version of dropbox and just login from there, if you use your original log in details password on the online version you should have the original account details for your upgraded version? Go to your settings adjust whatever you need to like sharing your files or folders this should update your cookies as well.
Did you download it?
 I haven't upgraded it as I am happy with the amount space I have for free.
https://www.dropbox.com/home
User generated image
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Yann Shukor

ASKER

Comment already posted