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Dropbox broken after profile copy

Posted on 2014-10-15
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Last Modified: 2014-10-20
hi
On a Windows 7 pc I copied a profile from one user over to another.
Upon loging in as the new user I obtained an error because Dropbox couldn't start.
The error log stated that Dropbox couldn't access the registry
I actually had to log on as the previous user in order to remove the Dropbox registry entries; neither the new user, nor the administrator account were allowed to delete the registry entries.
There is apparently a permission issue
Any ideas ?
Thanks
Yann
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Question by:Yann Shukor
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4 Comments
 
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Assisted Solution

by:web_tracker
web_tracker earned 1500 total points
ID: 40383543
what happens when your uninstall, and reinstall drop box. Uninstalling it should remove the registry entries. If not you may use a tool such as ccleaner to clean up the obsolete registry entries.
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Expert Comment

by:Merete
ID: 40383568
I use the online version of dropbox and just login from there, if you use your original log in details password on the online version you should have the original account details for your upgraded version? Go to your settings adjust whatever you need to like sharing your files or folders this should update your cookies as well.
Did you download it?
 I haven't upgraded it as I am happy with the amount space I have for free.
https://www.dropbox.com/home
Drop Box
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Accepted Solution

by:
Yann Shukor earned 0 total points
ID: 40383735
In actual fact after repeated attempts, using the original user profile, I was finally able to reinstall Dropbox
Not very clear, or clean; somewhat confusing.
Thanks
Yann
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Author Closing Comment

by:Yann Shukor
ID: 40391514
Comment already posted
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