Solved

Outlook help - weird icon in front of names

Posted on 2014-10-16
11
183 Views
Last Modified: 2014-10-16
Hi,
See attached pic. There is this odd icon that started coming up in outlook 2010 in front of names. It is on new messages, messages i received, basically anywhere with a name.
I tired looking in options in the contact section but i didn't see anything too obvious.
Thanks.
0
Comment
Question by:valmatic
  • 5
  • 2
  • 2
  • +2
11 Comments
 
LVL 49

Expert Comment

by:Rgonzo1971
ID: 40384179
No Pic
0
 
LVL 7

Author Comment

by:valmatic
ID: 40384182
emai.jpg
0
 
LVL 7

Author Comment

by:valmatic
ID: 40384183
when i zoom in on it, basically is just a blank square it looks like?
0
 
LVL 13

Expert Comment

by:Rizzle
ID: 40384187
That just means if the user is online or not. Normally I believe this is linked to an app like Skype which states if the user is online or not.
0
 
LVL 13

Accepted Solution

by:
Rizzle earned 500 total points
ID: 40384193
This will explain further but we use Skype in our environment and this is linked. For example I email Joe.Bloggs@roshanejaz.co.uk and if hes signed in on Skype with the same email address Outlook will detect this and show an offline or online notification icon.

This will explain further: http://office.microsoft.com/en-gb/outlook-help/use-instant-messaging-services-with-outlook-HP010355052.aspx
0
Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

 
LVL 34

Expert Comment

by:Seth Simmons
ID: 40384196
that is from lync
it integrates with outlook to show the status of the user
green - online; red - in a meeting or busy; yellow - away; white - offline or no status (if user is external)
0
 
LVL 7

Author Comment

by:valmatic
ID: 40384200
Oh thats weird, it doesn't look like any of those icons the article explains. I looked at that contact setting for show status and it is greyed out.
0
 
LVL 49

Expert Comment

by:Rgonzo1971
ID: 40384202
Hi,

If you have Lync it diplays the status of the recipient in Lync

http://office.microsoft.com/en-001/lync-help/change-your-presence-status-in-lync-HA102925443.aspx

Regards
0
 
LVL 7

Author Comment

by:valmatic
ID: 40384206
Ill go take a peak at their pc thanks.
0
 
LVL 21

Expert Comment

by:RK
ID: 40384210
Hi,

It's default behaviour of latest versions of outlook. Are you using Lync in the same machine? if so, outlook is pulling the Lync messanger (or any messenger) status.
I.e- If your Lync status shows as "Online" then the outlook shows the box as green, if your lync status is away then outlook shows "Yellow". So, definitely it's not a bug or issue to be honest.
0
 
LVL 7

Author Closing Comment

by:valmatic
ID: 40384216
Skype turned on that show contact status in outlook after it installed. I just unclicked it and we are good. Thanks!
0

Featured Post

Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

24 Experts available now in Live!

Get 1:1 Help Now