We run Outlook 2010 and Exchange 2013.. I have a user that wants to setup read receipts for internal emails and Im having issues with it. I have attached a screen shot or the tracking settings I have configured. When she sends a email and manually selects to request a read receipt this happens. The person receiving the email does get the pop-up to confirm the read receipt and when they do the sender does receive a pop-up (same as a new email pop-up) in the bottom Rt corner of her screen. But it doesnt attach the receipt to the sent item and she doesnt get a notification in her inbox, other than the pop-up I cant find a trace of it unless I mark the receipt from the popup and then it goes into her task folder.
I also have the same tracking settings configured and I get the receipt delivered into my inbox, even though I have it set to add the receipt to the sent item. On a couple of occasions it has attached it to the sent item but not consistantly..
Do I have to setup anything else besides tracking settings to get this to work correctly?