MAC Outlook does not change connection profiles
Posted on 2014-10-16
Hello, I'll start by saying I'm not very MAC literate. I have an exchange 2010 environment with one mac user running outlook 2011,
When the user is in the office his outlook connects to the exchange server using the server name and it operates fine. it connects to servername.domainname.local/EWS/.... When he leaves the office, it does not automatically change to the internet based access using the public url mail.domainname.com. Use SSL is checked in the outlook server setup.
if he manually changes it to mail.domainname.com, it works, so it's not automatically changing connection types.
This works fine on PC's running outlook, users can come and go to between the office and out of the office with no problem. It's just the mac that is experience this issue.
Is there any settings either on the mac, mac outlook or exchange that need to be made for the MAC?