since two weeks almost,
the GAL in my outlook is not updating anymore.my mailbox is in cached mode. if I remove the cache mode then i will see the updated GAL.but i want to keep the cache mode for its effects on performance.
this is happening with all the users in my company.still i noticed that when i create i new profile on the PC for any user,he sees the updated GAL which could mean that the ost file is corrupted.but with all users!!!!!!????
i have outlook 2013 and i tried to download the GAl manually but it is giving me an error"operation failed,an object cannot be found" and i tried on many users and i always get the same result.i have made changes one week ago and still they are not appearing.
i appreciate a solution that i can implement on all users from a global point and not individually.