Solved

Brother LaserFax Fax machine won't receive faxes, error: "Ext Tel in use"

Posted on 2014-10-16
2
1,385 Views
Last Modified: 2014-10-16
My customer's fax machine works "intermittently".  Sometimes it sends and receives, other times it will just send.   Today the error message is "Ext Tel in use" when somebody sends a fax.  I am able to call out on the line.

It is a Brother LaserFax Super G3.

Thanks for any tips, I don't usually deal with these units.
0
Comment
Question by:Dwight Baer
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 33

Accepted Solution

by:
Paul Sauvé earned 500 total points
ID: 40385084
Make sure that the landline is connected to 'Line In' on the fax machine and connect the telephone to the 'Line Out' on the fax machine.
0
 

Author Closing Comment

by:Dwight Baer
ID: 40385233
Good suggestion.

As it happens, I think that either the phone line is somehow defective or the fax machine is somehow defective.

I'm giving up.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

628 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question