outlook 2010 Multiple Exchange account quirk

I am in a new environment.  Here's a quirk that I need help with:

Company has several departments/groups.  Group "Marketing" has a department name exchange box (marketing@domain.com) that they use as a group archive / work space.  Each Marketing member has their own exchange account.  Each group member is able to interact with the marketing mail through the setting in:
Outlook > File tab > account settings button > account settings option > highlight account > Change account settings button > More settings button > Advanced Tab > "open these additional mailboxes' option.  In each Marketing user's settings above, it has marketing@domain.com listed in there.

A new member to the department requested this option, I was able to add it to her settings without needing the password to the account.

I thought this was a form of delegation, so I logged into a terminal as the 'marketing@domain.com' user to see which users are actively set for delegation.  There is nothing listed in the delegation options.

Can someone please shed some light on what function is controlling and managing this?

Thank you,
Eric CarverAsked:
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Have you checked the "full access" mailbox rights for that mailbox?  It's possible the security group for the department has been granted access through that mechanism.
Alan HardistyCo-OwnerCommented:
Delegation is one way - explicit permissions set on the Marketing mailbox is another.

Have a look at the permissions tab on the Marketing mailbox (not a mailbox accessing the Marketing mailbox) and you should see permissions set there.

There should also be at least Reviewer permissions set on the Mailbox (top level) for Default user.
Eric CarverAuthor Commented:
Alan Hardisty,
Thank you for the reply.  

I am still logged into the computer as the domain account for this mailbox.  In Outlook I went to the permission tab and found that there are two names connected to this account - default and anonymous. Both have permission levels of 'none'.  I have attached a pic of it.  

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Eric CarverAuthor Commented:
Acosta Tech Services,

Thank you for your reply.  Are you referring to the full control permission option in the properties image I just uploaded?  If so, no entity seems to have any permissions given there.

Attached is another pic of the delegation options, completely devoid of input and permissions giving.

Sorry for the confusion, I was referring to the mailbox permissions granted in Exchange.  If the users are given full permissions are the Exchange level they will be able to connect to the mailbox with no other required changes (or a password).
Alan HardistyCo-OwnerCommented:
Sounds like Acosta is on the right path here as no explicit permissions on the client are set.  Only leaves permissions set via Exchange!
Eric CarverAuthor Commented:
I very familiar with the inner workings of Exchange.  Can you tell me the path in Exchange for that setting?

Alan HardistyCo-OwnerCommented:
It is set in the Exchange Management Console> Recipient Configuration> Mailbox> Right-click the Marketing Mailbox and choose Manage Full Access Permission / Manage Send As Permission and see what permissions are set there.
Eric CarverAuthor Commented:
Thank you for your reply.

I typoed my last note.  I am betting it is obvious, but meant to say 'I am not familiar with inner exchange workings'..  With your help, I think you will get me there.

While the clients are at Office 2010, the server exchange is on is 2003 R2.  I was unable to find the Exchange Management Console in this server.  I was able to find the 'Exchange System Manager' in C:\Program Files\Exchsrvr\bin.  It doesn't have anything close to the path you mention above.  Is there a comparable function or path in this ESM?

Thank you for your help,
Alan HardistyCo-OwnerCommented:
Not a problem - no need to worry - you are in safe hands :)

Exchange 2003 doesn't have that as an option.

Here is an MS article with help on 2003:



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Eric CarverAuthor Commented:
Excellent, thanks for your help.  I better understand the situation.
Alan HardistyCo-OwnerCommented:
Excellent - glad you know what's happening now.  Always helps :)

Thanks for the points.

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