Solved

Exchange 2013 - Event ID 4999 MS Exchange Common - Watson report about to be sent for process id

Posted on 2014-10-16
6
1,440 Views
Last Modified: 2016-03-29
Hi,

We have a single Exchange 2013 server and are getting this error many times in a day.  I haven't been able to find a solution and was wondering if anyone came across this error or have any suggestions.

Edition             : Standard
AdminDisplayVersion : Version 15.0 (Build 913.22)

Log Name:      Application
Source:        MSExchange Common
Date:          10/16/2014 9:15:46 AM
Event ID:      4999
Task Category: General
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      exchangeserver.name
Description:
Watson report about to be sent for process id: 3952, with parameters: E12IIS, c-RTL-AMD64, 15.00.0913.022, M.Exchange.Imap4, M.Exchange.Net, M.E.N.NetworkConnection.BeginNegotiateTlsAsClient, System.InvalidOperationException, 99a4, 15.00.0913.007.
ErrorReportingEnabled: True
0
Comment
Question by:wepz
  • 3
  • 2
6 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 40385488
Have you got IMAP4 enabled?

Simon.
0
 

Author Comment

by:wepz
ID: 40385705
Yes the client uses IMAP4
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 40386313
IMAP4 is where the error is coming from.
Could be a corrupt message in a mailbox, I have seen similar before. You would need to see whether an IMAP user is having problems getting their email.

Simon.
0
 

Author Comment

by:wepz
ID: 40387127
Thanks Simon,

Is there a way to isolate this?
0
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 40387522
Not easily.
There might be something in the IMAP logs, if you have that enabled.
Could be something in the Application logs.

I don't do much with IMAP myself.

Ensure that any AV on the server has the correct exclusions set as well.

Simon.
0

Featured Post

The problems with reply email signatures

Do you wish that you could place an email signature under a reply? Well, unfortunately, you can't. That great Exchange/Office 365 signature you've created will just appear at the bottom of an email chain. What a pain! Is there really no way to solve this? Well, there might be...

Join & Write a Comment

Resolve Outlook connectivity issues after moving mailbox to new Exchange 2016 server
ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
Familiarize people with the process of utilizing SQL Server stored procedures from within Microsoft Access. Microsoft Access is a very powerful client/server development tool. One of the SQL Server objects that you can interact with from within Micr…
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now