How to Fix Dark Background

Hi,

Recently I upgraded a Dell laptop from XP to Win 7 pro and I was told to save/copy the user's XP profile using scanstate/loadstate utility. The profile copied fine and the user's XP My documents folder/IE favorites are migrated.  The only problem is that the screen is dark and will not be changed no matter what wall paper you pick.

Is there any fix for that? I cannot delete this user's profile, by the way.

Thank you very much in advance!
ShawyenAsked:
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akbCommented:
Often a black background is an indicator that the OS hasn't been activated. It would usually display a warning on the bottom right hand corner of the screen if this was the case. If you type Activate Windows into the start bar and press Enter it will tell you if windows is activated or not.
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ShawyenAuthor Commented:
This is not the case.
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ShawyenAuthor Commented:
When I login as a  Administrator the background can be change to different images.
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nobusCommented:
maybe you need to turn up the brightness?
alternatively, try another driver
you did a fresh Win7 install + all drivers i take it?
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ShawyenAuthor Commented:
Yes. Then copied her old profile.

I reinstalled the graphics driver and that didn't help. It is something to do with her profile and unfortunately I can not delete her profile.
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nobusCommented:
make a new user account, and test if that works better
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ShawyenAuthor Commented:
Ok. I found out and will let you know. Thank you!
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ShawyenAuthor Commented:
It was the group policy, I figured it out. Thanks a lot for your help!
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