We have two users using two different printers for specific print jobs (HP LaserJet P3010 and Ricoh Aficio MP 5000) Whenever they try to print to HP, they get a print spooler error that actually crashes the applications also. It happens with only this printer. The other one works fine. They are both shared on a server. What could cause this kind of behavior and how should I troubleshoot this one?
Thank you for your help!