ANR8420E: Command : An I/O error occurred while accessing drive drive name

Hi to All,
I'm working on this system.
Server : IBM x3400
OS : Windows 2008 R2 standard
Tape Drive :USB Tape IBM DDS gen 6 USB device / IBM DAT 160

Install on the server x3400 the tape USB Tape IBM DDS gen 6 USB device .
i install the driver "ibm_sw_dds6-1700_windows_32-64.zip" and the the is well install in the OS.
Tivoli storage manager is install on this server.

i try this command but
define path server1 robotmount srctype=server destype=library device="IBM DDS gen 6"
and i have this error : ANR8420E: Command : An I/O error occurred while accessing drive drive name

It seem that device name is incorrect. So can Somobody tell me the device name  and id of USB Tape IBM DDS gen 6 USB device.

Thanks in advance
kenfackAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

John PopeIT ConsultantCommented:
Hi

I have not used a USB device like this before,  but I imagine it is similar to defining a scsi/fc attached tape drive.  Have you tried determining the name of your device using the tsmdlst.exe?

In an administrator command prompt session;

cd c:\Program Files\Tivoli\TSM\console (or wherever you have installed stuff)
tsmdlst.exe

Open in new window


this will give you your TSM name that you can use for the device parameter e.g. mt0.0.0.1, then in your command;

define path server1 robotmount srctype=server destype=library device="mt0.0.0.1"

Open in new window


Cheers, JP
0
kenfackAuthor Commented:
Hi Popesy,.
    Thanks for your answer
   Finally I find solution.
    The command :tsmdlst.exe  don't give me any result.
   In Hardware manager properties of The drive. The the name of The drive "Tape0".
    So in TSM, i have to check the checkbox consider the Tape like GENERICTAPE.

BR
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
kenfackAuthor Commented:
The device name is Tape0.  but just check the drive like GENERICTAPE.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Hardware

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.