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ANR8420E: Command : An I/O error occurred while accessing drive drive name

Posted on 2014-10-17
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Last Modified: 2014-10-22
Hi to All,
I'm working on this system.
Server : IBM x3400
OS : Windows 2008 R2 standard
Tape Drive :USB Tape IBM DDS gen 6 USB device / IBM DAT 160

Install on the server x3400 the tape USB Tape IBM DDS gen 6 USB device .
i install the driver "ibm_sw_dds6-1700_windows_32-64.zip" and the the is well install in the OS.
Tivoli storage manager is install on this server.

i try this command but
define path server1 robotmount srctype=server destype=library device="IBM DDS gen 6"
and i have this error : ANR8420E: Command : An I/O error occurred while accessing drive drive name

It seem that device name is incorrect. So can Somobody tell me the device name  and id of USB Tape IBM DDS gen 6 USB device.

Thanks in advance
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Question by:kenfack
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Assisted Solution

by:John Pope
John Pope earned 2000 total points
ID: 40386720
Hi

I have not used a USB device like this before,  but I imagine it is similar to defining a scsi/fc attached tape drive.  Have you tried determining the name of your device using the tsmdlst.exe?

In an administrator command prompt session;

cd c:\Program Files\Tivoli\TSM\console (or wherever you have installed stuff)
tsmdlst.exe

Open in new window


this will give you your TSM name that you can use for the device parameter e.g. mt0.0.0.1, then in your command;

define path server1 robotmount srctype=server destype=library device="mt0.0.0.1"

Open in new window


Cheers, JP
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Accepted Solution

by:
kenfack earned 0 total points
ID: 40387996
Hi Popesy,.
    Thanks for your answer
   Finally I find solution.
    The command :tsmdlst.exe  don't give me any result.
   In Hardware manager properties of The drive. The the name of The drive "Tape0".
    So in TSM, i have to check the checkbox consider the Tape like GENERICTAPE.

BR
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Author Closing Comment

by:kenfack
ID: 40396437
The device name is Tape0.  but just check the drive like GENERICTAPE.
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