remote mailbox - autodiscovery error

User created with in office 365 mailbox dirsync and a hybrid server inplace

when the user connect to web mail it work when he trying to do outlook client it cant do the autodiscovery.

i went to exchange m console cant find user.

very confused
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Jorge OcampoAsked:
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Gareth GudgerCommented:
If you have a Hybrid configuration in place, meaning that you are doing ADFS and SSO, then you need to create the user on the Exchange On-Premise side, not the Office 365 side.

Autodiscover should also point to the on premise servers in Hybrid mode, not the Office 365 account.

More info on the Autodiscover requirements here.
http://technet.microsoft.com/en-us/library/hh534377(v=exchg.150).aspx
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