Outlook 2013 doesn't allow auto correct setting changes

I have a client who has Outlook 2013 and Office 2007 on Windows 8.1.  After installing Outlook 2013, it was noticed that the Proof Reading and Auto-Correct settings in Options-->Mail were grayed out.   We wonder why these features are not available and how to enable them.

Any insights in this regard would be most welcome.

Thanks much for any guidance.

Mark
Mark LitinOwnerAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

RizzleCommented:
I've had this issue once the below will resolve it, Winword.exe is missing from the Office15 folder.

https://pcandtablet.com/outlook-2013/1072/the-autocorrect-options-are-all-greyed-out-in-in-outlook-2013-and-cannot-be-enabled.html
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Pedro GamaCitrix AdminCommented:
Hello,

might be related to the different versions of office  installed. Does the auto correct function works in winword? If so, check if he'se using word as an email editor.

PG
0
Mark LitinOwnerAuthor Commented:
i WILL BE CHECKING WITH MY CLIENT IN A WEEK OR SO WHEN THEY COME BACK INTO TOWN FROM A LONG TRIP ABOAD.  cANNOT FOLLOW THIS ADVICE UNTIL THEN.
0
Mark LitinOwnerAuthor Commented:
It turns out that multiple versions of Office were installed and eliminating the older one, and then repairing the newer one did the trick.   Thanks@
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.