Windows Update Service Issue

I am trying to do windows updates and when i go to do it it give me this message stating, " Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer."  The service is checked in the msconfig as well as in the actual service menu the service is on. I even did the command prompt way to turn the service on and i am still getting this error.
dnstechgroupAsked:
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Thomas GrassiSystems AdministratorCommented:
In control panel

Control Panel\System and Security\Windows Update\Change settings

What setting do you have?

run msconfig

in the services tab  click on hide all Microsoft services then disable all others

in the startup tab disable all

restart computer then try windows update.

Possible program conflicting using msconfig will tell us that
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dnstechgroupAuthor Commented:
Disabling the services and start up did not fix the issue. There is no option for for system and security in the control panel. Did you mean something else?
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Thomas GrassiSystems AdministratorCommented:
Ok

I was checking to see what settings in the control panel you had for windows update

Can you try creating a new profile to logon to the computer with?

I have seen bad profiles in the past cause issues.
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Thomas GrassiSystems AdministratorCommented:
Another thought

Which version of IE you using?
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dnstechgroupAuthor Commented:
Internet explorer 8
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dnstechgroupAuthor Commented:
Just upgraded to internet explorer 10
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Thomas GrassiSystems AdministratorCommented:
Do you require IE 8?

Upgrade IE 8 to current browser.

IE 8 had some issues with windows update in the past
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jcimarronCommented:
I wrote this some time ago so forgive duplication of what has already been posted

Did you check in Services that Windows Update service and Remote Call Procedure service are on?

Reset Windows Update
http://support.microsoft.com/kb/971058/en-us

http://support.microsoft.com/gp/windows-update-issues/en-us

http://support.microsoft.com/kb/906602

Fixit
http://support.microsoft.com/mats/windows_update/en-us

Reinstall Windows Update Agent (different links for different Win 7 systems (32bit and 64bit))

http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.1.6001.65/WindowsUpdateAgent30-x86.exe

http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.1.6001.65/WindowsUpdateAgent30-x64.exe 

Run the Windows Update Readiness tool:
http://www.microsoft.com/download/en/details.aspx?id=20858 for X64

Scan for viruses and other malware.

Run SFC /SCANNOW from a Command Prompt

Run a System Restore to a date before the problem started.

Run a Repair Install.  A Repair Install should not affect personal data or installed programs. but it never hurts to backup first.
http://www.sevenforums.com/tutorials/3413-repair-install.html
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aadihCommented:
Please use Microsoft FixIt to reset your Windows Update components, as described at the following Microsoft web page:

"How do I reset Windows Update components?":

http://support.microsoft.com/kb/971058 >

Thanks.
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jcimarronCommented:
dnstechgroup --
http://support.microsoft.com/kb/971058/en-us
is no longer an active link and should be removed from my post http:#a40389320
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dnstechgroupAuthor Commented:
Thank you for your help. The issue was resolved.
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jcimarronCommented:
dnstechgroup--
Glad to hear all is well.  If you can, please let us know what the fix was.
And do not forget to close the question.
http://www.experts-exchange.com/help/viewHelpPage.jsp?helpPageID=24
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jcimarronCommented:
dnstechgroup--
Please let us know what the solution was.
Also in your thread http://www.experts-exchange.com/Software/Internet_Email/Web_Browsers/Q_28548897.html
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jcimarronCommented:
eenookami--
Since only trgrassijr55 and jcimarron posted solutions that might work (aadih's proposed solution, http:#a40389966 , is a broken link)  I suggest a split among trgrassijr55 and jcimarron.
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jcimarronCommented:
eenookami--
Thanks for your help here.
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