Solved

Juniper fails to install

Posted on 2014-10-19
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4,031 Views
Last Modified: 2014-10-27
Greetings,
I am trying to setup the VPN access on my kin's Windows 8.1 computer and I'm having trouble on the step where Juniper is installed. A small run-through to all the issues I've seen:
- When "juniper setup client installer" was to be installed windows complained about Java absence. I've updated the already installed Java, although not without some problem regarding desktop mode/metro mode (I know nothing about win8 and it's tablet look) . After setting it up I still
- The download of "juniper setup client installer" happens and I execute it. After a couple of seconds it's finished, with a windows showing "Complete", but it doesn't look like it did anything. The page where I am also seems to expect that "Host Checker" is installed (looking at the text) but nothing is happening. Clicking again on the button for juniper's install just brings me back to yet another download of "juniper setup client installer".

I would appreciate any clues you can provide me to sort this.
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Question by:rjorge
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5 Comments
 
LVL 38

Assisted Solution

by:Gerwin Jansen, EE MVE
Gerwin Jansen, EE MVE earned 250 total points
ID: 40390167
It would seem that WIndows 8.1 has a built-in Junos Pulse client, this is what you're trying to install, right?

http://www.juniper.net/techpubs/software/pulse/guides/j-pulse-windows-inbox-client-qsg.pdf
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LVL 95

Assisted Solution

by:John Hurst
John Hurst earned 250 total points
ID: 40390506
A vastly better VPN application for accessing IPsec (and other) VPN boxes is NCP Secure Entry (www.ncp-e.com). I had to give up on the Juniper client and use NCP instead. It is nearly bomb proof and I have it running on Windows 8.1 Pro 64-bit.
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Accepted Solution

by:
rjorge earned 0 total points
ID: 40390966
Hi gentlemen,
I've found out what was the problem. The version of the installer being provided, which was was for 7.1, had a Signature validity expired. Once I installed a new version for NC 8.0, then the installed was able to run properly.
I'm not sure how to do with the points here. Any suggestion ?
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LVL 38

Expert Comment

by:Gerwin Jansen, EE MVE
ID: 40391367
If any of the suggestions helped, you can assign points. If you fixed it on your own, choose your comment awarding 0 points I would say.
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Author Closing Comment

by:rjorge
ID: 40405922
The cause of my problem was something different than what the Experts suggested.
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