Solved

Sent mail prior to certain date do not appear in Outlook 2013

Posted on 2014-10-19
2
155 Views
Last Modified: 2014-10-21
Hi there

I have configured my Outlook for Office 365 yesterday but I can only see the sent mail in the Sent Item folder only from yesterday

Not before, They do appear online....Any help please?

Tanks
0
Comment
Question by:M SOS
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 13

Accepted Solution

by:
Norm Dickinson earned 250 total points
ID: 40391200
You may have set it up using POP/SMTP protocol, which will only keep a local copy of the sent emails that this particular client has sent since being configured. Deletions and forwarding and everything else are also affected. For example, if you had three computers all set up this way, each would only have its own sent emails, and not be synchronized with each other. In order to synchronize your folders between the inbox and the server you will need to use IMAP or Exchange protocol instead of POP/SMTP.
0
 
LVL 41

Assisted Solution

by:Vasil Michev (MVP)
Vasil Michev (MVP) earned 250 total points
ID: 40391429
First of all, open OWA (https://outlook.office365.com/) and check there. Let us know whether you can see the missing messages from OWA, so we can guide you further.
0

Featured Post

Increase your protection from Zero Day threats!

Running two Antivirus' is never a good idea.
Taking advantage of Multiple Security layers on the other hand can often save your hide.
See which top notch security software brands have been proven to happily coexist together.
Reduce your chances of becoming a statistic.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question