Citrix StoreFront Issue

We have a citrix storefront version 2.5 We have more than 15 stores created, When users started using the url upto 5 the performance is good. When more users started using their url the performance very very slow. In storefront server itself too slow when we mange the stores. Need help to fix the issue.
LVL 26
Sekar ChinnakannuStaff EngineerAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

CoralonCommented:
How many apps are the users subscribed to?
15 seems like a *lot* of stores, is there any way to consolidate them?

Check the performance of your StoreFront server and your XML servers on the other end.. see which end you are getting hammered on.

Also, you can *very* easily bring up more StoreFront server and join them to the group.  At that point, you just need a load balancer to be the front end.

Coralon
0
Sekar ChinnakannuStaff EngineerAuthor Commented:
Nope not possible as all the stores are used by different anonymous  users and performance on server is less than 50%. Is there any other options to fix the slowness, In web interface its working fine.

How can I check performance issue between storefront and xml servers.
0
CoralonCommented:
I meant check the CPU/Disk etc, on each side StoreFront & XML server,.

But if I remember correctly, the stores are queried sequentially, and I don't think there's much you can do to speed it up :-\

Coralon
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

Sekar ChinnakannuStaff EngineerAuthor Commented:
If need to view the properties of the store it takes me almost 15 mins in storefront server. With 5 store its working fine when adding more the issue starts.
0
Dirk KotteSECommented:
if you need many time to call the store properties, the XenApp/xendesktop XML services should not be the bottleneck.
which type of SQL server do you use? SQL-express uses restricted hardware-ressources.
Check with taskmanager which proccess uses the most CPU. Sometimes 25% CPU load at a 4 CPU-System means 1 CPU with full load.
Also check with Windows resource-monitor your network-connections and Network Latency.

Check with "netstat -n 5" if you have TCP-connections with "SYN" state.

if the user connects a second time (or you open the GUI a second time) is it more fast?

have you already seen or tested this:
http://support.citrix.com/article/CTX139486
How to Improve the Logon Performance in StoreFront
boot points helps me already.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Sekar ChinnakannuStaff EngineerAuthor Commented:
We use SQL Enterprise edition, When user connecting second time also same issue. CPU\Memory performance normal.
0
Sekar ChinnakannuStaff EngineerAuthor Commented:
Citrix confirmed its a bug, they will fix the problem in next release.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Citrix

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.