Solved

CryptoWall 2.0

Posted on 2014-10-20
1
263 Views
Last Modified: 2014-10-27
My client has contracted CryptoWall 2.0.  We tried everything to our that we knew to remove the encryption.  Finally we paid the ransom with Bit Coin got an decryption key but that did not work.  Our Backup Exec was showing a false positive, saying it backed up nut was not backing up all of our selections.  The main program Jonas Systems was encrypted as it was a share on the original computer that was infected.  Is there anyone out there that has encountered CryptoWall 2.0 and has any suggestions to clean the ransomware  from the system.  We have HyperV on our system using a Server 2008, and HyperV SBS 2011.
0
Comment
Question by:marionlwallace
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 81

Accepted Solution

by:
David Johnson, CD, MVP earned 500 total points
ID: 40391619
1. User education
2. get the cryptowall prevention kit
Remove Cryptowall
0

Featured Post

Resolve Critical IT Incidents Fast

If your data, services or processes become compromised, your organization can suffer damage in just minutes and how fast you communicate during a major IT incident is everything. Learn how to immediately identify incidents & best practices to resolve them quickly and effectively.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

1. Boot PC and press F10, select storage options and change the compatibility from “AHCI” to “IDE”, save and exit 2. Boot PC and press F12 3. Upon PXE display of searching for DHCP server, press Pause break to obtain MAC address 3. Open Configu…
The question has been asked on multiple occasions as to how best to do printing in a remote desktop or terminal services environment.   It seems that this particular question has plagued several people and most especially as Terminal Services, as…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

759 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question