CryptoWall 2.0

My client has contracted CryptoWall 2.0.  We tried everything to our that we knew to remove the encryption.  Finally we paid the ransom with Bit Coin got an decryption key but that did not work.  Our Backup Exec was showing a false positive, saying it backed up nut was not backing up all of our selections.  The main program Jonas Systems was encrypted as it was a share on the original computer that was infected.  Is there anyone out there that has encountered CryptoWall 2.0 and has any suggestions to clean the ransomware  from the system.  We have HyperV on our system using a Server 2008, and HyperV SBS 2011.
marionlwallaceAsked:
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David Johnson, CD, MVPConnect With a Mentor OwnerCommented:
1. User education
2. get the cryptowall prevention kit
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