Solved

This document is not associated with an ActiveX Document server

Posted on 2014-10-20
3
271 Views
Last Modified: 2016-06-27
I having a error when running a add-on mail piece in our SalesLogix software, the error msg is what is stated in my title (also attached a pic of the error msg). I have run a repair of office, uninstalled reinstalled the add-on, I have checked the ActiveX settings in IE options against users that work. The user has Office 2013, other users have this version and can run it. ActiveX
0
Comment
Question by:lmfs
3 Comments
 
LVL 4

Expert Comment

by:akalyan911
ID: 40392364
Please un-install the re-install the ActiveX control with admin right on local system.. it will resolve the issue..
0
 

Author Comment

by:lmfs
ID: 40399376
I have done that step, and still did not resolve the issue. I did notice that this computer has Office Home & Student and Student but everyone else in the office has Home and Office not sure if that has anything to do with it.
0
 
LVL 1

Accepted Solution

by:
Member_2_7965839 earned 500 total points
ID: 41669356
Using Office2013 32 bit version add te following registery entries

Different for 32bit an 64 bit OS:

For 64bit OS, Add the following registry entries:

[HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{00020820-0000-0000-C000-000000000046}\DocObject]
@="16"
[HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{00020830-0000-0000-C000-000000000046}\DocObject]
@="16"
[HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{00020832-0000-0000-C000-000000000046}\DocObject]
@="16"
[HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{00020906-0000-0000-C000-000000000046}\DocObject]
@="16"
[HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{F4754C9B-64F5-4B40-8AF4-679732AC0607}\DocObject]
@="16"
[HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{18A06B6B-2F3F-4E2B-A611-52BE631B2D22}\DocObject]
@="16"
[HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{64818D10-4F9B-11CF-86EA-00AA00B929E8}\DocObject]
@="16"
[HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{CF4F55F4-8F87-4D47-80BB-5808164BB3F8}\DocObject]
@="16"
[HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{DC020317-E6E2-4A62-B9FA-B3EFE16626F4}\DocObject]
@="16"

For 32bit OS,  Add the following registry entries:


Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{00020820-0000-0000-C000-000000000046}\DocObject]
@="16"

[HKEY_CLASSES_ROOT\CLSID\{00020830-0000-0000-C000-000000000046}\DocObject]
@="16"

[HKEY_CLASSES_ROOT\CLSID\{00020832-0000-0000-C000-000000000046}\DocObject]
@="16"


[HKEY_CLASSES_ROOT\CLSID\{00020906-0000-0000-C000-000000000046}\DocObject]
@="16"

[HKEY_CLASSES_ROOT\CLSID\{F4754C9B-64F5-4B40-8AF4-679732AC0607}\DocObject]
@="16"

[HKEY_CLASSES_ROOT\CLSID\{18A06B6B-2F3F-4E2B-A611-52BE631B2D22}\DocObject]
@="16"


[HKEY_CLASSES_ROOT\CLSID\{64818D10-4F9B-11CF-86EA-00AA00B929E8}\DocObject]
@="16"

[HKEY_CLASSES_ROOT\CLSID\{CF4F55F4-8F87-4D47-80BB-5808164BB3F8}\DocObject]
@="16"

[HKEY_CLASSES_ROOT\CLSID\{DC020317-E6E2-4A62-B9FA-B3EFE16626F4}\DocObject]
@="16"

Regards Pieter
1

Featured Post

Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We were having a lot of "Heartbeat Alerts" in our SCOM environment, now "Heartbeat" in a SCOM environment for those of you who might not be familiar with SCOM is a packet of data sent from the agent to the management server on a regular basis, basic…
The System Center Operations Manager 2012, known as SCOM, is a part of the Microsoft system center product that provides the user with infrastructure monitoring and application performance monitoring. SCOM monitors:   Windows or UNIX/LinuxNetwo…
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…

815 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now